I had a yearly account paying about $50 a year. I cancelled before the renewal date and they charged me anyway. They say my subscription will cancel in a year! I want to cancel now. They have no customer phone and no way to get this problem solved on line. This is a disaster and I would never recommend this to anyone. If you like British stuff go to britbox. Sooooo much better. Much more content and constantly updates. It is 6.99 a month and worth every cent. Dont waste you money on acorn.