I initially attempted to subscribe to Acorn TV in September 2020. However, there was an unknown issue with the subscription set-up that would not allow access. As a result, I re-loaded the information (using the same email address, etc.) and eventually the App started to work. I enjoyed the content for a number of months (despite the App being somewhat unstable). To my horror, I realized that I was being double-billed for the subscription service, which is invoiced through Google Play. The billings were oddly timed, such that it was not obvious I was being double-billed, until a credit card statement eventually revealed that there were two charges for the same month. I immediately cancelled one of the accounts to stop any further blood-letting. At that point, I fully intended to continue using the second (i. E., remaining) account, as I still wanted to watch the programs, which I enjoyed. However, I soon found that the App did not recognize my log-in or password for the remaining account. As such, I was locked out, despite being billed every month for the service. When I contacted Acorn TV about it, they asked for some information (which I gladly supplied), but they could not track the account. In other words, they could not find my account - yet they were happy to (fraudulently) take my money. Upon complaining, they offered me two (2) free months that would be added to my subscription, as a token compensation. This was clearly an absurd offer, as I cannot access the account. What good would 2 extra months be? Needless to say, I cancelled the 2nd subscription (today) and have launched a complaint with Google. Clearly, the folks at Acorn TV are either unwilling or incapable of managing their own systems and do not care. My advice to anyone wondering about subscribing... do so with great care and with money you can afford to lose. Buying a subscription is equivalent to buying a lottery ticket with very long odds. If you run into trouble, which apparently is very common with the App/subscriptions, you will not receive any help. My 1-star rating is for the programs - the service deserves -5.

As a follow-up to my post above, I was eventually able to again connect with the folks at Acorn and attempt to do a reverse look-up for my remaining live account. However, they inexplicably couldn't find the account, claiming that this was caused by the connection to Google. I then cancelled the account as it was clear that this process was going nowhere.

Eventually, an Acorn rep apologized and offered me 3 free months of service if I would open a new subscription account. Despite my protest (that I paid for 5 months and got nothing), I did that anyway, carefully using a credit card with a short expiry date, just in case. I then contacted Acorn to let them know that I had a new account and provided the particulars. True to their word, they did add 3 free months to the service.

The lessons learned here are: 1) if subscribing to the service, do not use a third party like Google. Subscribe directly through the Acorn website; 2) after subscribing, be very careful to watch the charges on your credit card; 3) if you notice anything suspicious, contact Acord immediately; 4) if the issue is not resolved quickly, cancel right away.

The folks at Acorn seem to be genuinely concerned about solving problems, however, they may not have sufficient control of their own systems to actually do much when things go wrong. That's why a rapid response is critical. In my case, I've lost at least 2 months of monthly charges that I assume will never be refunded. It's not a lot of money. However, if I hadn't noticed the issue, I could easily have lost a lot more. Because of Acorn's partial response to my complaint, I have given their rating an additional star.

How can I watch Accorn on my Samsaung Smart TV.It doesnt seem to be available:(
So basically i cant watch it on a samsung smart tv

Acorn tv