Acme Revival, Inc.

Richard helped me on chat find the right page ins the manual for the network hookup. He was kind and patient with me despite my tech sklls.

Arrived earlier than planned and new AED looks new. Seems to be new case with new battery and pads. Traded in my old one too.

Submitted it. Got Payment in 2 days. Shipped it with the UPS Store. So easy I thought it was a scam tbh.

Order ******* has arrived and met our expectations. Shipping was quick. Price was good. And service thereabouts.

Arrived three days early via air shipping and it's been working great since. Would use again if the need arises.

Agent Richard was a big help today. Still not sure why phone support doesn't exist anywhere these days, but we got it sorted out. Thank you.

The biggest thank you to Lisa over chat today. She does this company proud! Helped me sort an issue with our device fast and politely.

Chat agent (don't remember name) was great yesterday despite us ending up not buying anything. I highly recommend this.

Acme repaired our patient monitor. Small issue but they had it done and back to us in a week. Will work with again.

Had them purchase my nitrogen generator back in November. Check came quickly and they made the pick-up easy.

For a used auto-clave the chamber is very clean and they replaced all the filters. Reservoir was clean as well and trays weren't bad either.

All was good but wasn't aware that a manual wasn't included. I guess their website but tough reading through 500 pages on a computer.

We purchased their new autorefractor at their launch event. For this type of device their price was great.

I needed a very specific cable for my Stryker Command 2 machine and I couldn't find it anywhere else!

Got a very good deal on an AED that arrived in like-new condition. New device costs nearly 5-times as much and glad we didn't go the route.

Sold my Bernina sewing machine for $585 or so and it was real easy. Happy to leave a positive review.

Third device from them and no complaints here— even with the older stuff. Would recommend to those needing a refurbished fuge.

Acme repaired our ResMed within 2 days. Would highly recommend even over a local service. The whole process was easy and affordable.

When I call customer service, their computer recognizes my phone number and I'm told that based on what they anticipate I'm calling about, I'm not allowed to speak with a rep, but I can send emails. Since I was calling to tell them that they sent me an extra cardiac monitor valued at $600, I figured they must not care to get it back, so just left it at that. The next call I made was regarding a machine that I did pay for. It did not have a connection for a BP cuff, and since it was a patient monitor, that's pretty important. I got the same response to my phone call, so I started emailing. I was first told that the cuff wasn't warrantied. I said that the problem wasn't the cuff it was that the machine had no connection for the cuff. After emailing back and forth for 2 weeks, they again denied the claim, so I was stuck with a new, but useless cardiac monitor. Luckily the monitor fell off of the IV pole and broke. They do cover accidental damage, so I was able to return it then. I have no idea when I'll be getting the replacement. In the meantime, I ordered another cardiac monitor to replace the one that will probably take 3 months to return. 3 days after my order, I received an emal stating my order was canceled at their discretion. They send out junk and when you try to get it fixed they identify you as a problem purchaser and deny you the ability to purchase in the future. Let me also say that I had bought multiple IV pumps from them in the past, so I wasn't a one time shopper. The entire time that I was getting screwed over by these guys, each eamil had the slogan "100% satisfaction isn't just my goal, it's my job." What a joke. I would never recommend Acme Revival.