Abe's of Maine

Ordered two cameras. Both were listed as "new" and in stock. Created an account and paid for them. Received an email that my purchase was complete. So far everything looked great. Next morning I received a call from Abe's. I was immediately asked what battery I wanted to buy. I asked if the cameras were new in the original box with the factory included items. Answer was that the cameras were new but not in the box. If I wanted that it would cost more. Then I was given prices for the cameras in original box as offered by the manufacture. Over $100 more than advertised on the Abes website. Fortunately they never ran my credit card and when I asked to cancel the order I immediately received the cancellation email and they hung up on me - nice.
I would not trust this company at all.

Classic bait and switch. Their ads show up on google searches with enticingly low prices. Once you put in an order you will get a call saying that what you ordered is not the US version and they will sell you the higher priced "US version". They will say that you can price match up to two weeks after purchase - do not believe this. Once you've purchased it they will not price match other sites, and they will charge you a 15% restocking fee + shipping if you return it. Stay away.

Had the opportunity to go to the "store" since I live 15 miles away... this a bad setup... not a store at all, just a bunch of offices & storerooms. No stock or display cases or anything that would suggest a legit business. They could not upsell me (they tried) as I knew exactly what I wanted. ALL their merchandise is grey market or used, hence the low prices. As long as you go in with your eyes wide open and don't need the usa warranties it's not a bad deal, but never and I mean NEVER buy anything online from these people

OK. So this is an updated review for a very bad experience I initially had. The bottom line was that after I made an order I received a call to try and get some more money for a product I purchased. I went back and forth with them for a week and ended up writing a really bad review. I then got a call, they apologized and promised to improve my customer experience. They shipped the product same day and honored their web price as ordered. So although my experience was painful, at least I can now say I got compensated for the bad customer service. I'm writing this but still have not received my TV but I believe they have learned their lesson, hopefully future customers will be treated better.

The prices are great when you order your equipment - then when they call to confirm it they attempt to upsell the HECK out of everything and give you false information about your equipment. Despite what they will tell you you CAN purchase your items without purchasing their in house warranty - and you had better know the equipment you're purchasing because they will tell you you will need a whole lot more! I would never recommend this company to any other photographers

Abe's of Maine Great 0% finance easy. They call you. Very friendly folks. Good products NEW. They even let you know if you ordered something that does not go together even by mistake you clicked the wrong one. Nice people. AND I have been buying camera gears on and off for the last 5-6 years here at Abe's of Maine. Every time when I need something I can almost certain that I can get the best deal from here. Happy customer returns. I am buying a new camera system this time and I expect the same very happy experience as well.

Have just placed my order but I am impressed already with their communication, friendliness and low prices. I will wait for the delivery and give my final comments after that. I was promptly contacted by Joe to inform me of a discrepancy in my order

I bought a little Samsung camera from Abe's and it was shipped quickly with all the warranty information and when I was on vacation the camera somehow got squeezed or bumped in my purse and the screen got ruined. I called Samsung and they sent me a prepaid return label and emailed me the camera's status during its trip to the repair shop in California. I had it back in 3 days, good as new. I am just saying Abe's sells great products that back their products. Now I look for Samsung whenever I make a purchase

I highly recommend Abe's of Maine. Quick and easy to order online. A representative of Abe's called me the very next day, asked me if I knew the difference between two different lens. He explained the good and not so good between them. He recommended the higher priced one as it has a warranty. I didn't want to spend more at this time. He then applied a coupon, it was still more than I wanted to spend, he then put me on hold came back and gave me the upgraded lens w/warranty for the same price as the cheaper model. Abe's certainly went above and beyond to make this customer very happy. I highly recommend Abe's of Maine. It's my new place to shop for sure!

No shipping yet, 13 days after I was ordered and billed. No notice of back order and "it will leave the warehouse in a day or two". Multiple emails not answered, and lied to on phone regarding shipping--"just went on the truck". Ridiculous hours, especially for the west coast. There will be an upsell call after ou order online--that is why I order online, to avoid that.
Worst transaction other, waiting on Paypal dispute, may escalate, to get a refund.

Avoid at all costs.

After i made purchase, they added a shipping fee.

Said they included White Glove service to set up product. When delivered, had to force drivers to open box; that's all they would do

I ordered a 17-40 mm Canon lens on Black Friday. A day later. Received an email to contact Ted about my order. He informed me the lens I ordered was an international model not compatible with my US camera. As a professional photographer I know this not to be accurate. When I questioned the manufacturer number posted on their website, he told me it was the same number whether it was an international or USA model and proceeded to the up sell of the US model lens. Fortunately I was able to Promptly cancel my order and my credit card was not charged. Stay away from these guys. They are not the same Abes of Maine who went bankrupt in 2012.The Better Business Bureau rates them an F.