AbeBooks

I ordered a book on abebooks from (surprise surprise) irish booksellers (so many angry reviews about them online- wish i'd seen them first) they sent me a heavily damaged book and wouldnt entertain resolving the issue fairly as returning the item would have cost double what i paid.

But what's worse is abebooks the site responsible for that sale are cowards who do nothing about sale disputes or impossible returns they instigate sales and then basically after they take their cut you're on your own. They dont give a damn about you so don't entertain using them AVOID THIS SITE!

I paid extra to have a copy of the book in good condition;
»Title: A Memory Of Light: Book Fourteen Of The Wheel Of Time
Author: Jordan, Robert
Quantity: 1
Book Description: 100% Customer Satisfaction Guaranteed! The book shows some signs of wear from use but is a good readable copy. Cover in excellent condition. Binding tight. Pages in great shape, no tears. Not contain access codes, cd, DVD.
ISBN: **************
Binding: Soft cover
Book Condition: Good«

»Cover in excellent condition« Makes one wonder what their grading scale actually entails.

I bought a book on the Abebook sight and then received it from BookDepository.
The book received was a cheap produced knock off of the original with print was so small I can hardly read it. I went back to Abebook C/S who advised me to go back to BookDepsitory and ask them for a refund and if they accept it then I have to pay to ship it back to them? Very poor customer service, no ownership in this matter. They use to be a very good quality book seller. I wonder if they were sold like BookDepository was. I will never buy from them again. "Buyer beware."

I've only ever placed a few orders with AbeBooks, however, none of them have ever went well. To date this company still can't seem to do business with booksellers that actually care about their customers. Once again I placed an order for a SINGLE book, and lo-and-behold it never got shipped by the fraudulent bookseller who was supposed to ship it out. The tracking stated a label had been created, but then stayed in that status endlessly until I finally filed a claim with my card issuer to recoup what was owed to me. Word to the wise, DON'T DO BUSINESS WITH THIS ROTTEN COMPANY! ALL THEY'LL DO IS TAKE YOUR MONEY AND RUN! SCREW ABEBOOKS!

I paid 50$ for a book on April 13,2020 and was said to have my product by or on May 16th, 2020. It is now June 18th, 2020 and I still do not have my product. The seller wouldn't respond to any of my messages to try to fix the issue nor could you reach anyone through the customer service number listed online. Coincidentally the number was out of commission. I filed a complaint online and informed them that I'd like a refund and to provide a new card or payment method to receive my refund with since my previous card used is no longer active... but that went as high a the ceiling. I would't advise ANYONE to purchase any products from this company unless your have money to just GIVE AWAY.

Hi! I bought a book for my paralegal class from this company a month ago. I paid for a shipping. I was at home the whole day when I should receive my package. Nobody called in my door bell. Next day I checked status of delivery it said that package was left on front door but it was`t there. Delivery guy couldn't left package outside because it was raining and I live in 4 apartments house. Nobody couldn't took it. I was at my post office. They said that nothing can help me. I could't make a claim that return my money from post office because my package did't have insurance. I paid for my book $115. I did't sign and allow that delivery guy could left package near front door. I was tried to discuss this situation with Abebook via email but they said it is not their problem. They are working online and want to save customers. Yhey should do something that everyone will be happy! Why are Amazon or Ebay popular? Because in this case they always send money back or a new one order.

UNBELIEVABLE! I recently mailed them an $80 college textbook that I had just finished using because they quoted me a buyback price of $42.65. I recently received an email from them stating that "the book was not an authorized copy" and they are "seizing it" and will NOT issue my payment or return MY book back to me. SERIOUSLY?! It is MY book... I mailed it to you in good faith that you were sending me a check for it. Literally they could turn around and resell my book for a huge profit... clever little scam GrrRRRrrrrrrr

These people can't seem to list books under the correct ISBN. I ordered books which I thought had the correct ISBN, only to find out that it was completely different from what I had ordered. When I requested a refund/return, they tell me that it's my fault. To add to that, they cancel one of my textbook orders because someone else had already ordered it? Hello!? Why was it listed if it was already sold!?

In short: Look elsewhere for books. Abe Books is scum, parading around acting like they're reliable and trustworthy, when they can't make a user-friendly interface/DECENT CUSTOMER SUPPORT even if they tried.

I returned a book that I didn't need anymore and had the worst experience. First I was told my package hadn't been received and could not be located. I sent the tracking number with the attachment that it had been received. It wasn't until then that acknowledged they received it, then they processed my refund for $4.33 although I purchased the book for $69.13. My return was well within the 30 day period and met all requirements for a full refund.

I've used Abebooks to find good copies of worthwhile books at the lowest prices almost since the site opened---and after placing hundreds of orders that have been promptly filled and fairly billed, I remain 100 percent delighted with the site. I don't normally bother reviewing websites, but have taken the trouble to do so in this instance because I strongly suspect the negative reviews I've encountered here are put up by ABAA booksellers.

I ordered my book for my microeconomics on September 11th. The estimated delivery date was the 25th, which at first I thought was pretty late delivery date, but I was willing to stick with it. It is now Oct 12th and I have already gotten the scores back from my first exam, and the book still has not arrived. I emailed them but they said they cannot do anything unless it is 25 days past the estimated delivery date, and that they don't have a tracking number for me! Stay Away!

I searched by ISBN number and found two books from one supplier. I ordered the books and immediately sent an email to the seller asking them to confirm the ISBN number of the books before they ship as this series has the same title but four volumes. I gave them the Vol. 3 ISBN and they emailed bak "YES". Guess what... I received two copies of Vol1. They want me to pay postage to send their mistake back before they refund my money! Really! I emailed them to confirm prior to post. RIP-OFF They can send you anything and you must pay to return.

Do not buy from them! Do not buy from them! Poor/unexisting costumer service!
I bought a $150.00 book.
They sent me a $17.00 with a similar Title.
I paid for shipping to received the book. I had to pay for shipping again to send back the book due to their mistake.
I initiated a refund few day ago.
I still haven't received my money back on my credit card after few days.
I will probably have to open a dispute with my credit card company to fight for the amount of money spent on the book.
Moreover, the customer service doesn't exist.
They do not have a phone number where to call.
They only have an email address where you can write and they usually answer after 1 or 2 days. However, their answer are always the same. Big lies.
So, please do not run in my same mistake.
Do not buy from them!
Do not buy from them!
Poor/unexisting costumer service!