AbeBooks

I ordered a textbook for my University course. It took 3 weeks to arrive and when it arrived, I was very disappointed that it was a used book. I paid three time the original book price, and very high delivery cost. AND received a USED book when I ordered a NEW book and the invoice says NEW book. I sent my email to complain, and now I have a few options. Sending back the book is not an option as I am in the middle of the course already, and I cannot wait for another copy to ship. Now, I searched again, there are used copies that are available for USD $2 to $5... and I paid $ 42. The published price is $ 14.95

Seller is offering partial refund to keep the book or full refund if I return the book or they will find me a replacement copy. Let's see what will happen.

VERY annoyed. I ordered books online from many sites, but this first time experience on this site was not good.

Ordered a book thinking that I am ordering from the USA seller. Store was described as being in New York and shipping speed 3-5 business days.
Being naive I paid $15 for expedited shipping and even contacted seller to confirm that book will be delivered within 3 business days and advised him to cancel my order if I cannot receive it within 3 business days. Got response from Malaysia that shipping speed is 3-10 business days. Contacted AbeBooks to initiate dispute, but that was a joke. They are running a scheme, of they are honest that most books are shipped from oversees and are unauthorized prints, they wouldn't be able to sell it to customers in the USA.
Scam business, look elsewhere if you don't have money to waist

Book says in stock, you pay, you get an email saying successful purchase and it will arrive in 4-6 business days. Then a month later still no book has arrived. You ask what is happening, answer given is "book got lost by the courier" and a refund is on the way and there is no more stock of this book. They never contact you to tell you there is a problem. You have to chase after them. After all of this I look at the website, says book is in stock! Avoid like the plague

I ordered my book from them expecting maybe the normal used books. With writing highlighting and maybe some normal wear and tear, but recieved something unusable. They sent me a book that was covered in brown dried liquid that half of the book was stuck together. They told me it is expected to get damaged book, but this is beyond damaged. They said they would give me a refund and we will see if that go through, but never ordering through them again.

They took my money and never sent a book. Charged me extra for 2-4 business days. Never arrived. Refused to refund because there was a tracking number. I had to drop course and lose 70%. The frustration alone. NEVER NEVER USE THIS SERVICE!

Very bad service! I ordered 14 volumes of an architeture magazine, the seller send me 11 volumes of another magazine. I spend a lot of money to make a devolution when there was not my fault. I will never buy again from Abebooks. I'm big consumer of books but with Abebooks It was definitively the last time.

I bought a book from ABE and received it excellent condition and packaging great. It arrived in estimated time of arrival. I had absolutely no negative issues with this company and its excellent service. Thank you ABE Books.
Ann Aboud
Qld, Australia.

I ordered a used guitar book in May. I waited the whole summer. I almost forgot that I ordered the book. I checked my Abebooks account and they said it had been shipped. It never arrived and I have not found a way to contact them that they will respond to.
How do I know it wasn't delivered. I am a teacher who gets summers off. I spent the entire summer restoring my son's car in my front yard. Every day in the front yard, all day long. I received plenty of car parts throughout the summer, but no book was delivered. That is why I nearly forgot about the book. When I got back into my school routine at the end of summer, I remembered ordering the book.
I did not look at Abebooks reviews prior to ordering. Big mistake. I so seldom get ripped off by anybody I order from, I let my guard down. I suspect that their business plan is to be as slippery as possible and most people will just give up and Abebooks wins again. That is a 100% profit plan. Too bad it's theft!
Pat B.