AbeBooks

Do not order from this site. I ordered a book that was out of print, and instead was shipped a different book in the same series. When asked to cancel- I was denied. When asked to return, I was given no response.
When I received the book, it was IN an AMAZON.com package with a gift receipt enclosed.

I was completely taken advantage of by a reseller, that got my order WRONG, and nowhere on the site is a place for customer feedback.

I got a textbook that normally would be 70-120+ dollars in great condition for 17. Free shipping. The package came in a week and the shipping label even had a handwritten note thanking me. I don't know what the bad reviews are about. I was super SUPER impressed. I got another textbook for 5 dollars that should have cost 60+ and it should be coming soon. Check it out!

Ordered two books from two different sellers. One arrived to my country without my phone number on the parcel, I couldn't pick it up because I hadn't received the pickup pin-code which is supposed to be sent via SMS to my phone number.

The other book? Bookseller said they can't provide tracking information, simply never arrived, possibly was never shipped in the first place.

I have purchased from AbeBooks in the past with no problems. This time, however, I ordered two of the same French workbooks, both described as very good. One came pretty quickly and was indeed in very good condition. The second one just came today, a week later, and I would have classified it otherwise. There is writing throughout the workbook. For me to use the workbook while learning the language, I would have wanted it to not have all the answers already written in the book. Fortunately, 90% is in pencil, so I may be able to erase, but it will be a pain to erase on 300+ pages!

I purchased a textbook for my human resources class. I ordered it on the 7th of January but it didn't ship until the 17th, despite their site stating that they ship within 24 hours, so I didn't get it until a week past the start of class. When questioned, they blamed the USPS. The book was described as an international edition that had the same content as the North American version. Nope. Not the same at all. I requested a return citing their return policy(100% return if seller makes a mistake-- 1. Shipping delay and 2. Poor description of book) but they fought me for a week. They eventually said they'd return $3 of my $15 purchase. What a rip off!

I ordered a book and emailed to cancel it immediately when I realized how long the shipping would take. They said to email for a return when I received it. I did and they refused the return. Dishonest and awful customer service. Never again!

I paid $15 to secure expedited shipping of an $8 paperback book. It took 16 das to arrive. Abebooks assured me that I got what I paid for. 16 days to ship a small book in an envelope from Florida to Maryland. I tried to return it, since I had to buy it from somewhere else at Day 14 so my son had it for class. They would refund my $8, only, plus I had to purchase my return shipping. I then asked only for refund of the "expedited" shipping fee. Again, they assured me that 16 days was expedited because of the busy textbook season. I cannot believe this horrible service exists in today's marketplace.

I ordered a "new" book as a replacement for a library book my toddler had damaged. The "new" book arrived and had peeling on the gold covered spine and a small puncture hole. I initiated a return only to find that I had to pay return shipping for a damaged book. Any book labeled as "new" should be in perfect condition. This is such a hassle. The cost of return shipping just adds to the cost of the replacement. I should have ordered a new one from amazon. This one cost almost as much! You can see in the picture the library copy next to the "new" AbeBooks book.