AbeBooks

I've only bought books from the book depository, all new. And they've all arrived on time and in great condition. The reason I use abebooks instead of the book depository site, is that a lot of times abebooks sells it cheaper for some reason, even with shipping. So I'd recommend buying from sellers you trust on this site.

Book was described as in "very good condition". Umm... NO... not even close. Stained pages throughout, even the page edges were discolored. Initiated refund request, followed instructions and returned it via a tracking number. Was told I'd rec. Refund within 5 days of their receipt of book. It was received per USPS. Nope. No refund. Will NEVER buy from them again.

This place is a complete mess. I ordered a book days ago (was given tracking same day of order because I placed it at late night / 2 am or something). So later that day I got confirmation and tracking.

Seller responded to my first message when I asked a delivery date: they stated it was automated and should be within 5 days. Not true at all!

The funniest part about this is that the seller loves ( AN HOUR FROM ME!) and exactly the reason I placed the order with them in the first place. Oh, and the impeccable reviews. The seller had a 5 star rating, haha. Well I bought their lies.

My mistake. I definitely won't ever order from here again. Now that I've been asking what's going on / tracking isn't real questions neither AbeBooks or seller is bothering to respond to my messages anymore.

I can't believe a place 1 hour from me didn't even try to ship out my book. I'm also doubting they have the book I ordered.

After my refund! This is wrong!

Received wrong book. Can't contact Abebooks directly. They forward your concern to the actual bookseller that they have partnered with. Been over a month and I still don't have the correct book I ordered & still can't talk to anyone directly at Abebooks. Will never buy from them again. Didn't realize Abebooks sources the purchased out to 3rd party sellers that are impossible to work with :(

I checked reviews after purchasing a book on here from Pro Quo Books, and although their name as a reseller didn't appear, the many terrible reviews made me write my purchase off, never expecting to receive it.
However, lo and behold, my book arrived today! Complete surprise, and the quality is basically as new, and hardback, which I didn't expect.
For Pro Quo Books reseller under Abebooks, at least, you can completely trust them. It took forever to ship but that's coronavirus for you.
Very happy as this book's not in my library nor easy to get elsewhere.

1. My latest experience with abebooks: I am reviewing it here because they don't let you. I can see why. The lighted magnifying glass was broken. They invited me to return it to the seller at my own expense which would have been half the cost again. When I asked if they would pay postage - they did not reply. Their customer service then sent a standard email to ask 'how my experience was'. When I told them, they said it was not for them to deal with.
2. My previous order they took. Then some time later, cancelled because they no longer had the book in stock. Lucky I wasn't waiting to hand in my essay before reading it. Abebooks - not professional. Will never trust to use again.

Didn't receive the book by the expected delivery date. Contacted Abebooks for a refund. They basically said it's between me and the seller. Told to wait another week, bringing the total to five. Still didn't get it. Finally got a refund. Two days later the book shows up in my mailbox. It was sent by bulk mail which is the cheapest and slowest delivery method you can use. On top of that the envelope they sent it in was the flimsiest one you can buy. A real winner of a bookstore, this one. Told Abebooks I don't want it after all I went through. Got the same response as before that it's between me and the bookseller. Bookseller doesn't reply this time, so Abebooks has the gall to tell me to return it with my own money and they'll reimburse me when the bookseller gets it. I basically tell them to F%@! Off. I wound buying from this piece of garbage bookseller and immediately closed my account with "no help" Abebooks. What a nightmare. Please! Whatever you do, do not use Abebooks.

Boy I wished I had checked reviews before wasting my time using this site. Order on 12/2, no tracking info, inquiry to customer service supposedly to be answered in 24 goes ignored, email bookseller to get automated email that they will answer in two days. In this day and age, if you can't supply tracking information, you shouldn't be in the online sales business. I will end up buying something else to ship to my granddaughters in Florida for the holiday and use this order down the road... assuming it shows up. If you are reading reviews to decide whether to use Abebooks, keep clicking over to Amazon or B&N. Not worth the time.
UPDATE 12/19- Bookseller finally responded to inquiry that the books were out of stock the whole time. Two weeks after ordering and getting a shipped status! What a joke. Avoid this site at all costs.

Horrible experience from Irish Booksellers and Abe Books over an order that was placed almost a month ago. The seller operates a scam operation and Abe Books makes it terribly difficult to resolve. They have not held the seller to the policies set forth by their company. We have made attempts since the first of September to resolve a matter with this seller. Before ordering anything from Irish Booksellers read reviews and also those related to Abe Books and the handling of this seller.

Not only did I pay full price for a new book only to receive a filthy used copy, but now I have to pay to ship it back to get my refund. And USPS priority mail - which Abe Books says to use to provide tracking to prove you shipped the return - is nearly half what I paid for the book. I have been very tolerant of descriptions that did not match on some of the used books, but bait and switch should be illegal. And the seller (who turned out to be a national chain, not an not be an independent store) is hiding behind Abe Books. Yes, they admit they sent the wrong book, but then cut off communication when I said I wanted to return it. I am done with Amazon Abe Books.

In a desperate attempt to find a book for my daughter's high school Spanish class, I resorted to using this website. I was wary of buying from an overseas seller, but this was the only site that could ship it in time for her assignment (and I was unable to find this book anywhere!) I have yet to receive the book, the seller will not give me tracking information (or even what shipping service they used), and now my credit card is being used by someone to buy online games! (This is a card I use only for online purchases, and I don't make many, so I know it's from this transaction). Beware of this site.

Basically ordered a book in "international" edition listed by edition number.
Received an "international" edition book NOT designated by edition number and rewritten and edited.
Abebooks and the agent or reseller made it incredibly difficult to return an incorrectly sent textbook back at my expense.
Instead of answering my questions, they routinely reply with selective statements ignoring my actual question.
I will never purchase from them again and will actively discourage every person I know not to either.

I have been using this site for years. It's the easiest way to find what I am looking for at a decent price. I have purchased MANY books over the years, and have been satisfied with each and every purchase. Additionally, I have been able to get out-of-print books on several occasions, at low prices. Whenever I need a book, or want a specific genre, abebooks.com is the only place I would ever consider visiting. This is one of my all-time favorite sites.

If I could give no stars I would. I received a completely different book to that I ordered despite several confirmatory emails. This does seem to be a common occurrence with this web site from the comments I have seen since. Their customer service is worse than useless as I still haven't received a refund. They wanted me to abuse the postal service to return the book and when I refused they insisted that I had to return it at my expense. I didn't even order the damn book! I will never go near them again and advise anyone else to avoid them.