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AARP

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Pennsylvania
1 review
1 helpful vote
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AARP scamming members
January 4, 2022

AARP member who plan to take defensive drive online course from AARP, be advised that AARP's claim regarding that this is a four hour course is false (if you follow their instructions it is actually eight hour plus course) I have sent multiple communication to AARP to prove their four hour claim is valid - AARP team is not willing to demonstrate that this course can really be completed within their claimed four hours. AARP is basically NOT only overcharging its members for this course but also making false claim (as there are similar course available at lower rates). Now I believe that there are other programs promoted by AARP enticing its members, and cheating with their false and baseless information. If you plan to become a new member or renew membership please proceed with care and beware of their fictitious claims. It is unfortunate the AARP members and many Seniors are being taken for ride by AARP as most of us believe that AARP do not scam. I am definitely NOT renewing my upcoming membership which they are enticing with 5 year membership for $45 / one year for $12 (if you paid / are paying more than this please do not support AARP in their membership scam)

Date of experience: January 4, 2022
Connecticut
1 review
4 helpful votes
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I have been getting junk mail from AARP for YEARS! I have called and chatted to no avail!

I DON'T WANT YOUR MEMBERSHIP! Buzz off!

Date of experience: January 3, 2024
New Jersey
1 review
2 helpful votes
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I am executor of my 93 year old Korean War Veteran who passed away in May 2023. He has abt $2K in his Estate Acct and an over $6K credit card debt and no assets. I assumed Executorship of his estate because his only surviving relative is an 87 year old brother who lives only on Soc. Sec. He has been without air conditioning this summer. Because of his lack of incmome we offered to get him a 5K BTU window unit for at least minimal cooling. He thanked us for the offer but said no because he can't afford the cost of electricity. Although he always paid the credit card amount due monthly, he may not have been aware that his brother would receive nothing. Our brother in law, out of the necessity, must have used the AARP card but we believe always in good faith. He was a USMC Veteran, lifelong patriot and a pleasure to us to live with us till his end. It is comforting to know that our brother in law, a father to my wife, never learned of this outcome and died thinking that his brother would receive the money from his account most of which was from the sale of his 2003 Buick.

Date of experience: August 7, 2023
Texas
1 review
24 helpful votes
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What good is it?
February 3, 2023

I tried the aarp and found no use for it. Got a crummy bag for joining. And that's it. No use at all. Just taking your hard earned dollars!

Date of experience: February 3, 2023
Massachusetts
1 review
26 helpful votes
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Stay away
March 15, 2020

Paying for nothing. Car insurance race premium as you get older. The older you get the more money you pay, consumer Cellular is a joke.

Date of experience: March 15, 2020
Arizona
1 review
7 helpful votes
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Apps are no good
March 1, 2019

The apps never work! Continuously get an error message. Have to call every time I need something I should be able to do on the app!

Date of experience: March 1, 2019
Illinois
1 review
4 helpful votes
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The other aarp
June 25, 2023

What ever happened to the conservative answer to AARP? I would be willing to bet they would deliver a different product.

Date of experience: June 25, 2023
Florida
1 review
1 helpful vote
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Short and Honest: The Hartford advertised a FREE Duffel Bag with Quote; Never received; actually it was NEVER sent and after 3 months and 8 calls I keep getting the run around by licensed agents and customer service; was told I would hear from Marketing director. Never heard back so I am writing this to tell you don't waste your time on the phone with them. I would NEVER use them now that they "tricked" me into getting a quote. I told them the quote would stay near the trash until I get the FREE duffel bag!
I am going to call every day (maybe every hour) until I receive the bag since they sent me 5 flyers with the Free Gift ad! They wasted my time by staying home waiting for the bag to be delivered since I don't want it sitting on my porch to get stolen or to "advertise" when I'm not home! So, if I call them to check on the Duffel Bag at least that is one phone call they can't answer to suck someone else into believing they will get a free gift! I'm wondering if these are really licensed agents answering the phones because good customer service tells me where they are located; after all they have all MY personal information, right?
AARP should drop this company because it makes them look just as bad! I can post warnings for all in my community so it really does affect this company if they are really fraudulent! They offer 5 different phone numbers so does that mean they change the phone numbers so they don't get called back when you don't receive the bag? Question to Bonnie, Marvin, Amber, Dave, Allen (Alan?), Michelle, and James all who claim to be agents when I called: Where is my bag and what did you do to follow up on why I don't have it yet? I'm sure you know there are tracking methods for all deliveries now! You say the calls are recorded? Be careful what you tell prospective customers--you may be recorded as well! The golden rule still applies: Do unto others what you would have done to YOU!

Date of experience: September 7, 2021
Kentucky
14 reviews
16 helpful votes
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Leftists
April 3, 2023

Stop contacting me I don't support or buy services from a company that supports and donates to the Communist left

Date of experience: April 3, 2023
Kansas
1 review
2 helpful votes
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BS
March 6, 2021

They're expensive and poor service. They were big players in people losing their health care because of ACA.

Date of experience: March 6, 2021
Terri E.
California
2 reviews
23 helpful votes
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Those of you out there that are younger than 40: you might as well skip this because you just won't get it, unless you have a parent that's struggling to get work.

I hate to pick on just AARP. I'd like to list every single senior website I've dealt with, but it won't let me list them above so ... I'm just listing AARP. Some other ones are seniorjobbank.org, Workforce 50, retirementjobs.com, etc.

Every single time I go to one of these Senior employment websites, its always the same thing: listings of jobs I cant do or do not have the experience for.

I have found that most listings are for Managers, Accountants, Executives, Tax People, Drivers, CSRs, and the worst of all Nannies and Babysitters! Is that all they think we can do?

My work experience involves Office Support which includes Administrative Assistant, Data Entry Clerk, etc. Let's be honest. Most companies just don't want some old lady (or man) working at the front desk or sometimes, even at a back desk. I know this from pure job hunting experience. For some reason, these 20-Somethings and 30-Somethings just can't stand the thought of working with someone the age of their mother or grandmother. Every senior doesn't act like an old fart.

I just don't get it. How were these idiots raised anyway? Don't they realize that 30 years is going to go by just like that? Only then will they know what it's like to be 60 years old without employment and one step from living on the street. I don't care WHO I work with, as long as they're nice and accept everyone for who they are.

None of these Senior job websites have ever helped me.

Date of experience: April 28, 2016
Texas
1 review
12 helpful votes
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Lots of junk mail from AARP trying to sell me life insurance, car insurance and just about anything else that makes them money.

Date of experience: September 23, 2014
Alabama
1 review
1 helpful vote
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Love this company
November 10, 2021

I love this company God bless well I dont know how long ill be in this program i apperciate all of the love

Date of experience: November 9, 2021
Pennsylvania
1 review
5 helpful votes
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The only savings are at Denney's. Nothing else is close to us. Insurance sucks, you can get a better deal elsewhere. Will not renew!

Date of experience: October 28, 2022
North Dakota
1 review
2 helpful votes
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Barclay credit card
October 25, 2021

Barclay service is awful. Been on hold 3 hours. Second time we callled can never get through. Hate this new card

Date of experience: October 25, 2021
Massachusetts
1 review
12 helpful votes
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About three weeks ago, I decided to join AARP. After I joined (or so I thought) I received an automated message that read: Welcome back Sandra, member since 1981. My name is not Sandra it is Sandy, and in 1981 I was 26 years old. I realized the automated sign-up confused me with my deceased mother-in-law - whose mail has been forward my home address. I contacted AARP and explained the situation, since it also had my father-in-law's name on her membership, and since I have a keen sense for the obvious (something no one at AARP has), I explained this to the person to whom I spoke. She said she could do nothing about it until my payment was processed. I paid, got a confirmation, but the payment was not processed. I called back and went through the entire story again. If it's not too late to make a long story short, this has snowballed into a frustrating and frankly insulting situation. I have now received sympathy notes from due to the passing of my in-laws (over 6 years ago). Been informed I cannot cancel my in-law's membership, I never requested, nor do I care to cancel their membership. Not one person has been able to comprehend this situation, and I have been harrassed now my countless emails of nonsense about the situation. My concern is also with the fact that AARP is for older people, and I can't be the only person with a name similar to another member. What would happen if I weren't a computer expert (Master Certified computer educator), and didn't know that my membership was not really MY membership.
In summary: I dealt with a bunch of idiots and have been unable to join... at this point, don't care to join. Thank you AARP = FOR NOTHING but harrassing emails.

Date of experience: August 30, 2019
Florida
2 reviews
0 helpful votes
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Trying to get my mothers AARP statement for the year 2022. I sent them legal POA for my mother; the next rep sd it was received and we provided her an e mail address to send it to. I asked the rep to repeat it to me to make sure it was correct. She did and it was correct; then advised me that it would take 24 to 48 hrs to send it? NOTE: Reps are either Indian or philipinos and are very hard to understand. Today we called back asking where was the statement? We had not received it. Had to reverify all info, sd they did not have my POA; and I at that point asked for AN AMERICAN REPRESENTATIVE: they transferred me to an American rep; she says that now I need to fill out a form that they will MAIL TO MY ADDRESS and after I fill it out to MAIL IT BACK; no faxing, no e mail.
Worst customer service ever. Reps were in a call center that had people speaking in heavy accents in the background and we couldn't hear our rep on top of his or her heavy Indian accent. Sad that an AMERICAN COMPANY sets up crappy call centers to attempt to save a penny.
Giving American jobs away.
Sad. Hope someone important reads this and makes some changes.
AARP, SHAME ON YOU!

Date of experience: January 9, 2023
California
1 review
2 helpful votes
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AARP Free Gifts
August 16, 2022

AARP Con. See what they said was a gift. See what was delivered. The product that was sent is totaly unuseable

Date of experience: August 16, 2022
Wisconsin
1 review
2 helpful votes
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I'm writing in regards to a claim I filed on my deceased father. I showed a burden of proof that before my father passed he wasn't able to change his claim to take my name off. I tried to submit everything which I felt was proof that fraud was done on his policy. I had proof my brother acted as my father to change the policy. I gave them messages, news articles, police reports and what medical records I was able to get. The time they say my father called and changed the policies he was suffering with Alzheimer and Dementia. They rushed me to get records that I had trouble getting when my Siblings didn't include me in anything. If it wasn't for my cousin my Father would have died and they wasn't going tell me anything. I ask AARP to listen to the recording which I wasn't allowed because I would known it was my brother who lives in Texas and changed them a year after I got back in good standing. The cremated my father I didn't get knowledge of that until after it was done. So I'm writing this review because I truly believe AARP didn't do their homework about the fraudulent activity that was done. So I write to say I did everything I could to honor with my father wanted me to do but because his other kids which never cared for me cheated me from my father. I want say AARP I'm not happy but through it all God sees and knows it all. I did this so it wouldn't happen to anyone else. So do I rate them a one because anymore can call and change policies without a password is crazy if I knew the outcome would have been the right decision I wouldn't have never taken insurance out with AARP.
May God bless everyone that looked into this case will this happen again it will I pray that don't happen again but I know it will.

Date of experience: April 2, 2022
Idaho
1 review
27 helpful votes
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Lies
August 24, 2020

AARP is a total rip off for US Seniors. The CEO cares more about political socialist activism than Seniors!

Date of experience: August 24, 2020

Overview

AARP has a rating of 1.4 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AARP most frequently mention customer service, car insurance and junk mail. AARP ranks 14th among Retirement sites.

service
78
value
73
shipping
28
returns
25
quality
58
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