• Aanet.com.au

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Overview

Aanet.com.au has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Aanet.com.au ranks 97th among Internet Service Provider sites.

How would you rate Aanet.com.au?
Top Positive Review

“Cheap, good download limits, mostly reliable, but can...”

Simon H.
3/26/10

Cheap, good download limits, mostly reliable, but can crash and drive you nuts with poor communication

Top Critical Review

“AAnet used to be very good for a budget ISP”

Andrew M.
6/24/13

AAnet used to be very good for a budget ISP. Unfortunately their service has degraded over time. Be wary of the terms they offer on the contracts. There's no notifications if you approach or exceed your download limit - not even an invoice after the fact. You get charged for excess usage. If your Credit card expires, they won't make the logical assumption that it will still be expired the next day, rather they'll attempt to bill you again. And the next day, and the next and the next and the next. Each time you get a fee for the failed attempt. Customer support used to be OK. My experience is that this winds up being more expensive than it looks.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user simonh1
7 reviews
18 helpful votes
March 26th, 2010

Cheap, good download limits, mostly reliable, but can crash and drive you nuts with poor communication

Thumbnail of user andrewm21
1 review
4 helpful votes
June 24th, 2013

AAnet used to be very good for a budget ISP. Unfortunately their service has degraded over time.

Be wary of the terms they offer on the contracts. There's no notifications if you approach or exceed your download limit - not even an invoice after the fact. You get charged for excess usage.

If your Credit card expires, they won't make the logical assumption that it will still be expired the next day, rather they'll attempt to bill you again. And the next day, and the next and the next and the next. Each time you get a fee for the failed attempt.

Customer support used to be OK.

My experience is that this winds up being more expensive than it looks.

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