No problems placing an order online and delivery was typical wait time of 3-4 days. Part was a perfect fit as pictured and part numbers matched. No issues using Rainey's for parts ordering.
Order process, payment process, and delivery of product went smoothly.
We are happy with the quality of the bumper and it arrived in excellent condition.
I ordered on 11-18 2 steering wheel adapters (same part number) which they had in stock and got one that was correct one that was wrong (color). Called in twice (last time was 5 days ago) and was told it could take 4-6 days before anyone would reach out through email to resolve the issue. This is crazy no customer service when they screwed up. Now we didn't have the part we needed when the truck was available to work on it.
I still haven't received my order. When I ordered, your web page showed me that it would be available in stock and that I would receive it in 2/3 business days day….
Where's is my order?
Half my order came in on time. I called customer service and they provided me with an additional tracking number. Overall great experience
Exactly as described. Shopping was extremely quick even though the website said it was running behind.
Easy to order and fast delivery. Great place for parts. I've ordered things from here a few times and will continue to whenever I need truck parts.
Ordered just before Christmas and received them 12/23! Can't say enough about your company.
Quality product. Quick shipping. Thank you so much
Good shipping was on time. Product arrive undamaged and well packed
Quick fast response and quick delivery thank you again
I am very happy with the purchase of floor mats, received them quickly too.
Easy fast and accurate will use again in the future when needed!
Raneys is one of the best places to shop for truck parts for my Volvo VNL (2009). Each time I have used there online site...I have been very well pleased. Keep up the good work,, thanks
Shipping was good, packaging was great, design is really well cut out, fasteners are all stainless and nice quality, they are standard nuts with lock washers, may want to get nylocks or use some blue thread locker which is what I did. The flame portion of the weight is a little in the thin side but the back plate is heavy and thick. Nice product we will see how they hold up this winter
Ordered seats for my 2014 Freightliner M2. I selected Freightliner M2 from the options & paid MORE for the correct mounts, which had to be modified to fit in my truck & they sit noticeably higher than the factory seats even with the "low profile" mount. Shipping was fast & fair, the seats are very comfortable!
Awesome! The product came as expected no issues at all.
Website was easy to navigate, easy ordering and quick shipping. The quality seems to be good. I will be ordering another seat for a different vehicle. Thanks for keeping prices low with good service.
Received my package with the bolts poking out of the box. Scratched my marble floors at the entrance of my home. Need to package items better. Also, Some of the plastic that covers chrome was missing like it was peeled off by someone else. I hope I didn't receive a returned product.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews