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ANTOnline

Overview

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
249
value
387
shipping
385
quality
828
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7,634 reviews
How would you rate ANTOnline?
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Oregon
1 review
0 helpful votes
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Mistakenly ordered to wrong address
March 25, 2025
Updated review

I caught my mistake several hours later and reached out to support, they were able to cancel my order and I re-ordered correctly. I was worried about the online support ticket system, but they were quick and resolved things in a timely manner.

Date of experience: March 15, 2025

Product was easy to find and payment was seamless
March 25, 2025
Previous review

Product was easy to find and payment was seamless.

Date of experience: March 15, 2025
Georgia
1 review
0 helpful votes
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Awesome experience with ANT Online!
May 3, 2025

Ordered the screen and got here quickly. Looks amazing and not a blemish in sight!

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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Order was canceled
March 14, 2025

Ordered with my girlfriend's card and shipped to my address and my order was flagged as fraudulent and cancelled. Would've been nice to have an opportunity to clarify any issues

Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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First time buyer
March 30, 2025

Simple and fast. Packaging is well done, the box was in perfect condition.

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Fast easy, it's here I got my ps5!
March 6, 2025

I always think of Antonline because they have exclusive deals. I got my ps5 as part of a bundle. Now it's where i get my 365 subscriptions also as a bundle deal.

Date of experience: February 24, 2025
North Carolina
1 review
0 helpful votes
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9950x3D
March 22, 2025

Fast and in stock! Sold out everywhere else. Very pleased to be available.

Date of experience: March 12, 2025
Washington
1 review
0 helpful votes
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Poor shipping packaging
January 24, 2025
Updated review

The use of thin plastic bags to ship things in instead of boxes has repeatedly caused all such orders i've gotten from antonline arriving damaged. Just put stuff in boxes that's not clothing. Clothing in those plastic bags is fine, boxed things are not fine in a plastic bag

Date of experience: January 14, 2025

Poor shipping packaging
December 20, 2024
Previous review

Really wish you'd not always use bags to ship things in. Items get trashed when shipped in bags & not in a box

Date of experience: December 10, 2024
Michigan
1 review
0 helpful votes
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Fair prices great service
February 27, 2025

I have been able to order multiple computer parts over the years and they have stock and prices that are fair.

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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Quick and easy
February 3, 2025

I only wanted to buy a digital code for the xbox game pass, but realized antonline had a product that has been out of stock everywhere else and not overly overpriced due to scalpers.

Date of experience: January 24, 2025
Wyoming
1 review
0 helpful votes
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Worth the look
March 2, 2025

Any of the hard to find items, seem to be in stock here. Always at market price also.

Date of experience: February 20, 2025
Michigan
1 review
0 helpful votes
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You cancelled my previous order
March 8, 2025

You cancelled my previous order, so I have to come back. Why you cancelled my previous order?

Date of experience: February 26, 2025
Illinois
1 review
0 helpful votes
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Great online store
January 3, 2025

Previously bought a Series X bundle during the pandemic as a Christmas gift for my son. Great deal, great and easy checkout process.

Date of experience: December 24, 2024
North Carolina
1 review
0 helpful votes
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Easy and fast checkout
January 24, 2025

Easy site to navigate, and checkout was fast and simple. Highly recommend!

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Canceled my order without me asking
December 14, 2024

I had to replace my order when all I was asking to do was a shipping address change, if the address couldn't be changed that was one thing, but i want the option to cancel as I was using a one time card and able to re-order and had to, reach out to the other company to free up the card again

Date of experience: December 4, 2024
New Jersey
1 review
0 helpful votes
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Easy Shopping
January 3, 2025
Updated review

Finding what I wanted was far easier than some other sites where I go shopping for electronics and services.

Date of experience: December 24, 2024

Quick and simple checkout process with many payment...
December 26, 2024
Previous review

Quick and simple checkout process with many payment options made purchasing super easy!

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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I learned about ANTOnline from following Twitter accounts when everybody was trying to get a PS5. That's how I knew it was legit. When I saw a deal on a 15-month Microsoft 365 subscription for less than $40, that's when I made my first purchase at ANTOnline.

Date of experience: December 7, 2024
Utah
2 reviews
0 helpful votes
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I was able to get a PS5 here on the second day of release and it was glorious! They kept me up to date and shipped fast and secure!

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Good
March 15, 2025

Good good good good good good good good good good good good good

Date of experience: March 5, 2025
Kentucky
1 review
0 helpful votes
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I was pleased
September 23, 2024

The package arrived promptly, securely packed with all items intact. The box was in excellent condition, and the contents matched the description perfectly. Shipping was fast, and the tracking updates were accurate. Overall, a seamless experience with great attention to detail. Highly recommend this reliable service.

Date of experience: September 13, 2024
Virginia
1 review
0 helpful votes
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Wonderful experience
December 2, 2024

This is the 2nd time I've found items at Antonline that I couldn't find anywhere else. First was the original PS5 when it was sold out everywhere, and now the Limited Edition Astro Bot controller bundled with game for less than most are selling the controller for on eBay

Date of experience: November 22, 2024