99designs

I ordered a logo from them on 8/11/18. After I chose a logo, the designer sent it to me. Except that I couldn't use it at all; the file was compromised in some way. After a couple of attempts by the designer to fix this, he gave up and ignored my emails. I contacted 99designs directly to try and resolve the issue. At first, they promised to make it right, then, they also dropped the ball and stopped responding to me. I have a logo, but I can't use it anywhere on anything because it's blurry and one line of the text in it is too small to read. Bottom line? I wasted $338 on this inept, rip-off company. I'm now attempting to get my money back from Paypal except that I might not be able to do so. 99 Designs was smart enough to string me along until I could no longer request a refund. My next move is to obviously bad-mouth them everywhere I can. Maybe I can save someone else the agony I lived through with these incompetent "designers."

99Designs was recommended to me by a friend when I needed a logo design and business cards for my new company. I've just received the final design and I am over the moon with it. In fact, I had responses from over 40 designers within a matter of days - which gave me plenty of options to choose from. The designers are all highly responsive to feedback. I am very happy with the process, the support from 99Designs, the quality of the design work and also the pricing. Highly recommend it.

99Designs is a great interface to work through for reviewing entries during the contest. The idea of having designers all over the world submit their takes on your brief is such a great idea and results in a high end final product. It was an exciting few days as I rated designs and sent messages back and forth. Be careful of giving a design four or five stars too early on. What can happen is less innovative designers rip off a design that got 5 stars with their own take. This results in numerous submissions that are similar instead of continuing the variety of submissions. Message designers you like directly to work with them on edits versus always giving them 5 stars and then publicly messaging the comments. It was an action packed few days and I couldn't be happier with the ending design.

Staff use racist and homophobic insults when dealing with disputes. Truly a disgraceful business

Upon doing a one to one project, the work was so bad it could have been done by a child. Had to laugh it was so bad otherwise the only option is to cry.

There is no way out then, even if the work is bad. You have to pay those disgusting sums of money for work that a toddler could do better.

A scam of a company with a disgusting attitude

By suspending accounts and not offering a different way to participate to improve, is not very encouraging of designers to want to come back and participate.

Funny how I was in the running to win one contest, and received very good feedback from another and now somehow after 2 years, the quality of my work is what? Bahahahaha

With sites like designhill, designcrowd, there is a whole world where I would rather participate and I do and make money.

Don't bother with 99designs, not like they pay benefits or support people working.

I've used 99designs a couple of times to source designs for ebook covers. The creativity of designers is sometimes hit and miss, but it's always fantastic to get a wide range of designs, and it's great to be surprised when a creative designer comes up with something fantastic that I hadn't even thought possible. I plan to use 99 designs for all my future projects. Ideally, one has a good working relationship with a fantastic and creative designer that understands your needs - but, that's sometimes hard to find. When you don't have someone like that in your network, 99designs fills the role spectacularly.

I am a designer with experience in the field. I had a profile on this platform for 8 years that was more than successful, I had more than 100 contests won and many successful collaborations through the one-on-one option. My profile has been closed because I simply did not meet their criteria!

I want to say that 99d is not the same platform it once was, they don't care about the designers they just care about money and nothing else. They literally act like you are in a Nazi camp.
The design support is so cruel and arrogant, if you are a designer they just don't care about you (not to mention the unprofessional staff working there).

I want to point out, compared to before, the number of contests has been reduced by more than half (if there were 1000 active contests before, now they are down to 400) which tells in which direction this platform is going, in my opinion this platform will not exist anymore long.

Frankly, I do not recommend you to use it either as a designer or as a client. Go to some other friendly platform.

All the best.

I am a designer that focuses on Book Covers. What I have learned since joining, is to choose your contests wisely and try to be original. The experience has given me more tools to be a better designer. The support team has been great, and sometimes it may take time to get a response, but it all depends on the situation. Choose wisely, be original, think outside the box, do not copy anyone and you will find a more lively and enjoyable experience. I am 100% happy with my decision to join 99designs. I am a better designer for it!

I pulled my contest after the CSR's response to my questions started to give me heartburn. I noticed the use of "already" at least four times in one comment (e.g.'" if the contest is completed already, and you have issues already, Jimdo would handle that already."). This bothered me... my questions at this stage were not confidently answered and CSR had to check for answers to basic questions (e.g. Do you provide support for back-end issues on the website). I think I'll just go with a basic site and look for a private designer.

This site screwed me over as a designer. A few years ago I entered a contest and after multiple (and I DO mean multiple) revisions, emails, messages from the client (I'm telling you, I lost track of the time I had stuck into this logo - I mean, the guy was SO demanding, he had me nearly in tears a couple of times), I was told I was going to be chosen as the winner. The time came for the contest to end and lo and behold, I was not chosen as the winner. Ok, that was a waste of time, but no big deal, right? Wrong. Come to find out, the company used my logo anyway! They saved my design, created a vector version of it (something any designer could do) and used it. It was on their website, on their clothing. It was their whole identity! I contacted 99designs about this problem and they basically told me, "Suck it up buttercup. There's nothing we can do!" Never again will I work with 99designs.