I am a designer with experience in the field. I had a profile on this platform for 8 years that was more than successful, I had more than 100 contests won and many successful collaborations through the one-on-one option. My profile has been closed because I simply did not meet their criteria!
I want to say that 99d is not the same platform it once was, they don't care about the designers they just care about money and nothing else. They literally act like you are in a Nazi camp.
The design support is so cruel and arrogant, if you are a designer they just don't care about you (not to mention the unprofessional staff working there).
I want to point out, compared to before, the number of contests has been reduced by more than half (if there were 1000 active contests before, now they are down to 400) which tells in which direction this platform is going, in my opinion this platform will not exist anymore long.
Frankly, I do not recommend you to use it either as a designer or as a client. Go to some other friendly platform.
All the best.