Maryse L.

I ordered a logo from them on 8/11/18. After I chose a logo, the designer sent it to me. Except that I couldn't use it at all; the file was compromised in some way. After a couple of attempts by the designer to fix this, he gave up and ignored my emails. I contacted 99designs directly to try and resolve the issue. At first, they promised to make it right, then, they also dropped the ball and stopped responding to me. I have a logo, but I can't use it anywhere on anything because it's blurry and one line of the text in it is too small to read. Bottom line? I wasted $338 on this inept, rip-off company. I'm now attempting to get my money back from Paypal except that I might not be able to do so. 99 Designs was smart enough to string me along until I could no longer request a refund. My next move is to obviously bad-mouth them everywhere I can. Maybe I can save someone else the agony I lived through with these incompetent "designers."