This site screwed me over as a designer. A few years ago I entered a contest and after multiple (and I DO mean multiple) revisions, emails, messages from the client (I'm telling you, I lost track of the time I had stuck into this logo - I mean, the guy was SO demanding, he had me nearly in tears a couple of times), I was told I was going to be chosen as the winner. The time came for the contest to end and lo and behold, I was not chosen as the winner. Ok, that was a waste of time, but no big deal, right? Wrong. Come to find out, the company used my logo anyway! They saved my design, created a vector version of it (something any designer could do) and used it. It was on their website, on their clothing. It was their whole identity! I contacted 99designs about this problem and they basically told me, "Suck it up buttercup. There's nothing we can do!" Never again will I work with 99designs.
Hi Stephanie,
Thank you for brining this to our attention and we're really sorry to hear about your experience with the design contest. I want to assure you that we take matters like this seriously and our designer support team is always happy to help! Please feel free to contact them at: https://support.99designs.com/hc/en-us/requests/new
We will look forward to your email!
- Jerlyn from 99designs