7ContinentsTravel Ltd

We always buy from honey and he's always very professional, he never disappoints and always delivers.

Best of luck

I have been using 7 Continents Travel since 2013. Jennifer was very helpful to give me the cheapest fare. She is so professional.

Hamad is an experienced staff. 7 continent travel is a good company. I will like to book again with Hamad.
Lovelyn

Absolutely disgraceful! And disgusting! Service! By their agent FARHAN (direct line *******0732)
The company is also known as Makkah tours i gave a deposit for my terminally ill father's Umrah and they refused to refund deposit when he could not travel. Give deposit at your own peril! They do not tell you it's non refundable.
Their worker FARHAN is an extremely rude mannered individual, Accused me of lieing and refused to give refund of deposit.
After phoning for days I got a response from his manager who agreed to give a credit note for a a future package.
You have been warned and informed if you give this company a deposit and you can not travel say goodbye to your deposit.
I will be contacting ABTA and trading standards and am considering taking legal action against this firm and I will keep you updated on my progress.
Seriously which kind of Hajj Umrah company refuses to return deposit of a dieing man's Umrah.
Absolutely disgusting and apalling behaviour.
Be warned! Once you mention you want a refund they do not pick up the phone.
Websites are warning people of this company
Copy & paste following to view warnings.
Www. Ummah. Com/forum/forum/islam/hajj-umrah-forum/*******-warning-beware-www-eimantravels-co-uk-7-continents-travel

Well done good service from ethisham very helpful, was loooking for many different options and made sure we are getting good possible service

Excellent service especially Shazad was very helpful helpful really recommended. Quick response.
UMAR khara

I have good experience with honey when i was buying my ticket i wil be bery happy to give mr honey 5 star

Very friendly and excellent service especially aqeel done a great job for me thanks. I strongly suggest people to contact them if they need any help

I have given them a one star on the basis of my story... please read all and make up your mind
I was looking for a cheap umrah package which in the long run cost more extra...
My friend the travel agent was on holiday otherwise would never have risked it... I read all the previous bad reviews and still decided to risk it thinking it's cheap I don't mind a cheaper hotel as love spending my time in Haram and Masjid e Nabawi zaadallahu sharafan... Ok to be fair we had a lot of double mindedness about who was going and who was not... Never do last minute jobs... Never even consider them unless you are local to them... I live in Birmingham... In the end 4 adults and one child was decided but then we had to get immunisation certificates... 1st problem was I paid the 200 pounds deposit otherwise would have cancelled... As didn't want to loose that money... It was halal hard work earned money that I was not throwing away a... 2nd I went in as was afraid the visa will not get done on time so travelled to London to give the passport... Got a parking ticket there too... when the payment was made which was more than originally quoted... found out booked all 5 people in one 4 people room... They said the child is not counted. With non-mehrum members together in one room... Will update you on that when I get there as only just in the cheapest airline middle eastern on my way to Saudi after a stop in Lebanon... there is no transport or food included... if I had just not thought to save money... Which I am not... As will end up paying more... I paid over £600 per person and £700 I found after the deposit included breakfast and transport and no hotel room problem... tried to change dates spent in each city and was told is to expensive... All this because I was sending my mum and brother from Pakistan on Umrah and needed to help my mum as they were first timers...

LIARS! AVOID THESE SCAMMERS. They promised and charged us for 5* in makkah and 4* in madinah. But the hotel in madinah wasnt even 2* DAR AL EIMAN GRAND They had their stars removed because of the very poor standards and service they provide customers. The pictures on their website are 20 year old pictures which they use to trick you into booking with them. We originally booked a suite room with 2 bedrooms but they were so cramped and didnt even have a fridge or wardrobe in them. Even the bathroom lights were not working. We had no choice but to downgrade for one quad room which had more space in it but was no better. The hotel would not give us any other room until they had spoken to our agents 7 continents, but they wouldnt answer our calls or even reply to our emails so we were stuck with that room. The quad room was filthy. The lamps were not working and the lamps didnt even have plugs on them, just bare wires. The safe was not working, we had to keep all our valuables on us at all times for a whole week. The bathroom sink was cracked, the fridge was filthy and unusable, the kettle had all rust inside it. The wardrobe draw was broken and not closing or opening properly. I have photos of all these things. When we tried to contact 7 continents but they never even answered our calls or even bother to call us back to sort out the mess they had left us in. Even after booking and paying the deposit later we were told that the prices have gone up now so we need to pay another £350 or change to a lower star hotel. Thats why we changed from 5* to 4* in madinah but when we got to madinah we found out after looking at the hotel that this cant be 4*. We done some asking around and found out that the hotel use to be 4* years ago but now is only 2*, I wouldnt even give 7 continents one star but thats the minimum i have to select. AVOID THESE SCAMMERS!