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3Gorillas.com

Overview

3Gorillas.com has a rating of 3.9 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 3Gorillas.com most frequently mention customer service, free shipping and air conditioner. 3Gorillas.com ranks 3134th among Home Shopping sites.

service
2
value
3
shipping
3
quality
3

Instant Feedback

1,257 reviews
How would you rate 3Gorillas.com?
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James X.
1 review
0 helpful votes
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I was a little disappointed with the way the product was packaged. It looks like the unit made it unscathed but the Styrofoam was all broken and damaged.
That being said, the unit send to work well, the delivery was super fast and the price was great.

Date of experience: September 7, 2015
Jacqueline L.
16 reviews
0 helpful votes
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3Gorillas were wonderful, it was the people that shipped the product that was awful...I received the refrigerator in a box that was torn all to pieces, and the fridge was a little beat up, some dents, but so far it seems to work ok.

Date of experience: May 3, 2016
Mark Q.
21 reviews
0 helpful votes
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This is the second portable A/C I have purchased from you. The first one is in the family cabin and works great. I look forward to using this one in my camper this summer. Your prices and info are great!

Date of experience: May 27, 2014
James W.
1 review
0 helpful votes
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I was a little reluctant to buy refurbished, but after watching their video, I was convinced. I just hope they live up to their hype. Free shipping and no tax was a bonus.

Date of experience: July 20, 2018
Tom R.
1 review
0 helpful votes
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I ordered a Danby DDR60A3GP dehumidifier it arrived in about 5 days. I was a little concerned about buying a refurbished unit but it looked brand new. I set it up easily and it has been running smoothly for the past week. I hope it will continue to hold up for a long time. My old Whirlpool unit lasted about 10 plus years.
This Danby is comparable in size but much quieter.
I will post follow up after I have had it for awhile longer.

Date of experience: July 1, 2016
Alexis F.
1 review
0 helpful votes
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The ordering process was easy but I would look up the product and it would be in stock but then my friend would look up the same product and it would be out of stock.

Date of experience: August 23, 2019
Jeremiah F.
2 reviews
0 helpful votes
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Works great
June 5, 2014

Works great. Few things that are negative. One of the drain valves is so close to the floor, there's no way you can hook up the hose to drain the unit. I had to raise the unit up 18 inches inorder to drain. Another thing, which is my fault for not reading the discription, is that this isn't energy star compliant. When the temp is reached in the room, I can hear the air conditioner stop but the air stays on. That's about it. Other then that, It works great...Still love it and it's still a great buy.

Date of experience: June 5, 2014
Pennsylvania
1 review
0 helpful votes
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Customer service was very good!
May 7, 2023

Chris was very helpful. He and his son were there on Saturday to help my husband load it.

Date of experience: May 7, 2023
Joy B.
4 reviews
0 helpful votes
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I bought this item but, unfortunately, I no longer need it due to changed circumstances. However, there is nothing wrong with it. I have yet to unbox the item so I cannot give better information.

It arrived well within the time stated and I am satisfied that they could not have shipped it fastergreater than

Date of experience: August 11, 2016
Robert O.
1 review
0 helpful votes
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I had been looking for this type of unit for some time. I purchased another brand at a local home improvement store. That unit performed poorly and I returned it. I did some online research and found the Versonel unit and researched it's ratings. All the ratings were very positive. I purchased the unit online on a Friday. The price was less that what I paid for the similarly rated unit at the home improvement store and the shipping was free. It arrived on Monday. The unit is well constructed, was easy to set up. I have not been able to test the full performance of the unit as the weather has been cool of late. I did run it one afternoon and it worked very well.

Date of experience: July 1, 2014
JadaPS P.
1 review
0 helpful votes
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I recently purchased the NW700 Nightwatcher LED Security Motion Tracking Light with Camera. I had done some research and knew that this was the model I wanted. I called up 3gorillas.com to be sure they had it in stock and the lady in customer service was very helpful and pleasant and let me know that they would ship it out THAT DAY! It arrived quickly and I am very happy with the security light. I would definitely buy from them again...best deal around! Thanks!

Date of experience: December 8, 2013
Steve C.
20 reviews
0 helpful votes
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I had one small problem
September 9, 2014

I had one small problem. I was not able to trace pakage. The email sent me to FEDEX. I spent three days checking fedex. I gave up and emailed customer service. They found that I was being sent fedex instead of postal.

Date of experience: September 9, 2014
happy s.
1 review
0 helpful votes
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Glad that you sell an assortment package of these. Also, you are the only source for the larger size. The 360 degree lids restrict the flow of the liquids more that I expected, but, overall, am satisifed.

Date of experience: March 13, 2016
Reinhard S.
1 review
0 helpful votes
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I had never heard 0f 3Gorillas.com before and was somewhat skeptical. I decided to order a heater and everything went exceptionally well. Shipping time was quick, great pricing, and a quality product. I definitely would recommend 3Gorillas.com.

Date of experience: January 14, 2015
Normaean M.
1 review
0 helpful votes
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Shopping was quick and easy
April 28, 2014

Shopping was quick and easy. I recieved this item from a cousin and used it last night. I was so impressed I signed up to join, Normjean Mosley and referred my sister. She ask me to order one for my daughter.

Date of experience: April 28, 2014
BP E.
1 review
0 helpful votes
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Expect to be satisfied based on 3Gorillas experience so far but have not opened the item yet as it is for a dorm room and will stay in the box until move-in day on 8/16

Date of experience: August 11, 2014
Jossalynn H.
1 review
0 helpful votes
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The first de-humidifier kept leaking from the moment we plugged it in, so my husband called the company and they were great about sending us a replacement right away. Thank you so much.

Date of experience: March 8, 2017
Andrew C.
24 reviews
0 helpful votes
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Great prices for refurbished appliances + you have solid online user reviews + a decent piece of mind with a 90 day guarantee. Great compromises vs. buying new in my opinion.

Date of experience: April 22, 2016
Mandy Z.
4 reviews
0 helpful votes
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We have only had the product for a few days but could not be more happy with how it performs and at such a cost. Thus far 3Gorilla products are the way to go!

Date of experience: January 28, 2016
MM R.
1 review
0 helpful votes
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Great customer service when pointing out a concern with an email with the wrong price on it. You adjusted the discount to assist with misprint. I greatly appreciate this.

Date of experience: May 22, 2016