2FixYourTrafficTicket
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2FixYourTrafficTicket

How would you rate 2FixYourTrafficTicket?
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California
1 review
6 helpful votes
Follow Bill W.
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They got me out of 2 red light camera tickets. I am not sure what the other reviews are all about but they saved me ALOT of money. Each of those tickets were supposed to be almost $500. Obviously you can't win at everything but I like my odds with this company in the future. I read some of the reviews and got a little uncertain but I am glad that I went with my gut and gave this company a chance.

Date of experience: August 29, 2012
California
1 review
1 helpful vote
Follow jano b.
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After dropping my car off for service, I got a loan a car from the Lexus dealer that was much faster than my car. I drove the car and got on the 5 freeway near Glendale area. Right after I entered the freeway I was pulled over by CHP for for speeding. The officer wrote the ticket for 80 mph. I used this company to fight the ticket. I chose to upgrade my order. They prepared a very professional impressive document for me. I mailed it to the court and two moths later the court send me the result which said I was not guilty. This process was so easy to use for me and worth every penny. I totally recommend this company based on my positive experience.

Date of experience: September 20, 2017
Michigan
1 review
1 helpful vote
Follow Deppak K.
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I had a speeding ticket that I thought was very unfair and I wanted to fight the ticket. I was referred to this company and I decided to use their service. My experience with them is excellent. They got the ticket dismissed but that is not the only reason I wanted to write a review for them. They made the signing up for the service very simple. I did not have to go anywhere I just signed up from my computer at home and after they completed the documents they just sent it to me by email. It was very easy. Also, I think the have a fair price for the service they provide. I would have given them a good review regardless of the outcome but I am happy that the outcome was also in my favor. Thanks for a great service

Date of experience: January 10, 2018
California
1 review
4 helpful votes
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Wow Wow Wow I am so happy I used this company. They did an excellent job for me. I had a speeding ticket in LA. The officer told me I was going 48 in 35 mph and gave me ticket. They prepared a defense for me that was about 30 pages and I thought it covered all the angles. Finally I got a notice that said i was not guilty and they were sending my money back.

I want to thank them for a job well done.

Date of experience: September 1, 2014
New York
1 review
1 helpful vote
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Excellent Service
August 12, 2017

I had a very good experience with this service. I got 2 tickets about 3 weeks apart. One was for speeding and the other one was for unsafe land change. A friend told me about this service. The process was very easy to use. I follow the directions online and paid for the service. I decided to upgrade the service as well. After about 8 days I got the documents for each ticket which I signed and sent to the courts. I got the result for one of the tickets 3 weeks ago Not guilty and today I got the refund check from the court. Also today I got the verdict for the second ticket Not guilty. I am so excited I wanted to tell everyone what a great job they did for me.

Date of experience: August 12, 2017
California
1 review
3 helpful votes
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Don't do it
December 16, 2017

Worst ever. They use the same excuse that you say to fight your case. When you try to get your money back it's a headache. I had to file a claim with PayPal to get my money back. Don't do it it's a scam.

Date of experience: December 16, 2017
California
1 review
4 helpful votes
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Unhappy
September 8, 2018

Not only did 2fixyourticket not win my easy case, they have been totally non responsive in refunding my investment with them as advertised if they lose. I have complied with the requirement to provide the ruling by the Traffic court in the prescribed time, but have heard nothing from them, certainly not a refund. I will be contacting the BBB next. I used a different service a few years ago, with much better results.

Date of experience: September 8, 2018
Karen F. 2FixYourTrafficTicket Rep
over a year old

We are sorry that you did not prevail in your case. For more than ten years we have helped thousands and thousands of people successfully fight their traffic tickets in California. However, despite our efforts not all the tickets are dismissed by the court nor have we ever claimed that every ticket that we work on is dismissed by the court. As for the refund, we were first informed of the outcome of the case on 8/15/2018. On the same date we requested verification information. After we received the necessary information, it took a few days to complete the verification process and then we promptly issued the refund back to the credit card. Although it is rare, after we complete the refund process on our end, it may take more than the usual 24 to 48 business hours for the refund to appear on the credit card. Based on our experience, this issue is more common for debit cards as opposed to credit cards. Unless we are contacted by the client, the credit card processing company does not inform us of any delays or bounce backs and there is no way for us to check as to when the refund was posted to the account.

California
1 review
13 helpful votes
Follow Lashunda M.
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This company has a 100% money back guarantee that they do not honor. Once you request your money back they stop responding to you. And they only communicatever through email. The number just has voice recordings

Date of experience: November 11, 2015
Karen F. 2FixYourTrafficTicket Rep
over a year old

On August 29,2015, Lashunda M. Signed up for our service to prepare her trial by written declaration documents on 24-hour Rush basis to fight a traffic ticket. We prepared the documents for the trial by declaration as per our user agreement. We sent the final documents for the trial by written declaration to the client in a timely manner.

Then, we received an email from the client indicating that she had set up a court date instead of a trial by written declaration and she was asking for a refund despite the fact that we had completed all the work and spent the time to prepare her trial by written declaration for her.

Please refer to our cancellation policy clearly indicated in our Terms and Conditions.

“Cancellation of Service:
If you decide to cancel the service to prepare your documents for trial by written declaration, you must inform the company by email immediately and prior to receiving the completed documents from the company. After the Company has prepared and sent you your completed documents for a trial by written declaration if you are unable to or decide not to file the documents prepared by the company for trial by written declaration with the court for any reason, the Company shall not refund the service fee to you.”

The service we provide is preparing trial by written declaration documents at the client’s specific directions and after we prepare and deliver the documents to our clients we cannot take it back. The reason for this is very simple, everyone can sign up for our service and after receiving the documents they can just cancel the service, ask for a refund and keep the documents that we prepared for them. We do not sell merchandise that we can tell the client to send the merchandise back for a refund.

In this case we prepared the documents and delivered it in a timely manner to the client.

California
1 review
3 helpful votes
Follow john a.
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I am not one to write reviews but I wanted to let people know that I am very happy with this company and their service. I have a business in the LA area with pick up and delivery service. Naturally, my drivers get a ticket once in a while and in the past 3 years I have used this service to fight 15 tickets for my drivers. I got the result for the 15th ticket last Friday and I decided to take the time and let others know about this service so that people do not have to pay for unfair tickets. So far out of 15 tickets 12 have been dismissed by the court. As far as I am concerned that is a good result. Also, their price is very fair especially with the 100% guarantee that they offer makes it very easy to use the service. I am a happy client.

Date of experience: September 12, 2017
California
1 review
6 helpful votes
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Did get my refund
April 23, 2018
Updated review

Took countless emails and a final threat to get my money back. They " letter of defense was a joke " I couldn't believe it and knew from the lame letter I would lose and I did. I would have been better off forcing city to show the " video " as often they don't even have the videos. Then I would have won.

Date of experience: April 23, 2018
Karen F. 2FixYourTrafficTicket Rep
over a year old

We are sorry that it took time to process the refund. As part of our refund process we verify the verdict before issuing the refund for our money back guarantee process. Sometimes it may take us longer than normal to verify the verdict. That may be a reason for the delay. Also, another reason for the delay (more common) is in the actual transaction. For example, on our end we issue a refund, however, the refund is kicked back by the credit card processor for a variety of reasons. Unfortunately, the credit card company does not notify us of the incomplete transaction for several days. Sometimes we find out from the client even before we hear about the transaction from the credit card processor. Overall these occurrences are very rare in comparison to the total number of clients that we work with who do not have any of these issues.


Refund hoax
April 4, 2018
Previous review

I fear I am about to experience the same as some other reviewers. I was found guilty and sent them a copy via email as required... That was over a month ago. Twice they have said I would be refunded, and twice now I have not. There is no person one can talk to of course. # is a fax and only an email for contact. The letter they wrote me was so lame I could have written myself a better letter. I have sent 2 more emails regarding my refund... we shall see... also oddly the phone number they list on credit charge is for PayPal not them... you cannot get a person.

Date of experience: April 4, 2018
California
1 review
4 helpful votes
Follow Lora K.
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I used this compay for a red light ticket and my ticket was dismissed. They prepared a very good defense for me as far as I could tell and the court also agreed since they sent me a letter telling me that I was not guilty and that I would be getting the fine back from the court. I would use them again if I have to.

Date of experience: March 10, 2011
California
1 review
4 helpful votes
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Horrible frauds
March 19, 2019

2fixyourticket.com is a total waste of money - do not use their so called service! They charged me $252.72 not the $99 they advertise. The TBD paperwork is just a cut and paste general script that wasn't even relevant to my ticket. I got a running a red light ticket yet their TBD talked about how I stopped before the intersection line. If I send that in I would lose for sure. It even comes with a map of a general nameless intersection to add to its ridiculousness.

They have not responded at all to me. Since they charged my card a 150+ dollars more than they should have I am definitely making a complaint to the Better Business Bureau, Dept. of Consumet Affairs and thinking about calling the Los Angeles Shariff's department.

Stay away, they are horrible!

Date of experience: March 19, 2019
California
3 reviews
4 helpful votes
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They got me out of a speeding ticket on the 14 freeway. They also had a violation for not carrying my proof of insurance which they also got me out of with the same paperwork! I did pay almost 200 for their service but my ticket from the court was a little under 500 not including traffic school and the point on my record. THANK YOUUUU

Date of experience: March 1, 2012
California
1 review
2 helpful votes
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DO NOT WASTE YOUR TIME. THERE IS TERRIBLE CUSTOMER SERVICE AND THEY ARE DECEITFUL IN THEIR PRACTICES. THE LETTER THEY WROTE FOR ME WAS TERRIBLE I COULD HAVE HAD MY 21 YEAR OLD NEPHEW IN LAW SCHOOL WRITE A BETTER LETTER. COMPANY HAS SO MANY SIMILAR REVIEWS YET THEY ARE CLUELESS AS TO WHY.

Date of experience: April 17, 2018
Karen F. 2FixYourTrafficTicket Rep
over a year old

We have not been able to identify this reviewer to see if this is a real client posting. However, as previously indicated we help thousands of people fight their traffic tickets every year. Each situation is different and therefore not all outcomes are the same. We understand that getting a traffic ticket is not a pleasant experience and not wining the case is even more aggravating but we try our best to help people.

California
1 review
0 helpful votes
Follow Elizabeth L.
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This is a total scam. You will pay them over $200 and still loss. They will not refund your money! Beware!

Date of experience: June 27, 2022
California
1 review
0 helpful votes
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Great job
March 21, 2021

I was amazed how easy they made the process, I just semt them a copy of the ticket with my veiw of what happened and they got it dismissed quickly with one letter to the court, Thanks Great job

Date of experience: March 20, 2021
California
1 review
0 helpful votes
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TERRIBLE, STAY AWAY
April 8, 2021

This company only offers a written letter that anyone can write and send in like the rear of the citation indicates. Complete waste of money

Date of experience: April 8, 2021
California
1 review
5 helpful votes
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Their service to dismiss your tickets is not working, scam, using bait and switch guaranteed to refund $99 if your ticket didn't get dismissed. Well by the time you get the decision back it's too late pass 30 days, but there website stated in red:
UNLIKE OUR COMPETITORS
1- WE DO NOT REQUIRE FOR YOU TO APPEAR IN A TRIAL DE NOVO (COURT TRIAL) TO GET OUR MONEY BACK GUARANTEE.
2- EVEN IF THE TICKET IS REDUCED BUT NOT DISMISSED WE STILL HONOR OUR MONEY BACK GUARANTEE
This is what they have responded on emails:
I am sorry to hear that you did not prevail regarding your citation. However, in order to obtain a refund, we require that you provide us with your entire Notice of Decision that you received from the court (this is the court form TR-215) within "THIRTY (30) DAYS" of the date of the PROOF OF SERVICE of service. However, your notice has gone past the thirty day period and we are therefore unable to provide a refund.

Scam do not get this service.

Date of experience: June 11, 2019
California
1 review
0 helpful votes
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$490.00 Ticket
April 28, 2019

Great Work Contacted 2FixYourTicket. Glad I did. It was worth the $99.00 to fix a ticket. Cannot not thank them enough. Had my ticket thrown out and my $490.00 refunded.

Date of experience: April 26, 2019
California
1 review
18 helpful votes
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Complete Scam & Fraud
October 21, 2015

Complete waste of time and money! I feel totally duped. Exactly what they describe as the way other companies scam you, is what was done to me. They simply copied and pasted my description of the events surrounding my ticket onto some simple form and emailed it back to me. There was nothing further. After I lost my case, they are refusing to stand behind their so-called 100% hassle-free money-back guarantee and refund my money.

It seems like a great deal, the service is unbelievably cheap and if you lose you get the $99 back, right?! WRONG!

Here are all the catches: They will give you a boiler plated document that takes less than five minutes to print. All they do is insert your basic information and the citation number in the boiler plated document. You will not get a licensed expert to prepare a tailor-made defense for your specific traffic ticket. They get a clerk to print up documents, not real experts who will actually research the related conditions specific to your ticket and prepare a defense specifically for your case. The boiler plated explanations do not get the traffic tickets dismissed. Basically, you get what you paid for.

Save your $99 for dinner.

Date of experience: October 21, 2015

Overview

2FixYourTrafficTicket has a rating of 3.4 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. 2FixYourTrafficTicket ranks 9th among DMV sites.

service
25
value
23
shipping
14
returns
9
quality
21