Overview
24HourWristbands has a rating of 4.3 stars from 12,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 13th among Wristbands sites.
Instant Feedback
I liked the design.
But the shipment was late, I understand it was an estimated date, however it was more than a week off.
Arrived quickly, looked like the proof. Using these for a large event with a small budget and these were exactly what we needed.
Signs arrived, great quality. Happy with purchase. FYI, they were promised on 9/20, actual day arrived 9/28.
Everything is beautifully done, the order was fulfilled crazy fast, and the price was phenomenal! Thank you!
I will not order from this company again. I tried reaching a representative by email and could not, and my order was late.
Hello, We apologize for the inconvenience you experienced with your recent order and appreciate you taking the time to share your rating with us. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the issues you encountered and ensure that we improve our services, could you please provide us with your order number or contact us directly via call or our support ticket? Your input will help us investigate the matter thoroughly and take appropriate steps to prevent similar situations from occurring in the future. We value your business and are committed to making things right.
Wristbands arrived on time and as approved, except some of the text looks like it was rubbed off but still readable on some of them.
Our koozies turned out great! Super easy process to order and speedy delivery time. This is not our first item to order and won't be our last.
Very happy with the product and with the excellent service and quick turnaround time. Will definitely use 24HourWristbands again.
I received my order with no issues. I have been a customer for a couple years now and have enjoyed ordering.
Great quality, exactly what I ordered! I couldn't be happier with the product, the colors are exact.
We recieved our order within the time frame and it was so easy to order and got exactly what we wanted!
Came on time and was what I needed for the party we were having. They were a hit
I was able to create exactly what I wanted easily. The order came in much earlier than expected!
Second order of can koozies for my band from 24-hour wristbands. Showed up on time and they look great
Waited over two weeks to be told they had not even began production on order. Rep had told me it would be here in time for event. Then when I called to get an update I was told it could be another week or so.
This has happened twice now with this company and they can't give you straight information. Do not risk using this company they will not follow through
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
I ordered some lanyards on 7/7 and 3 weeks later I am still waiting for them. I have called customer service 3 times. All you get is a call center and they can't really give you any information. I also put in a support center ticket, but it takes them between 24 and 48 hours to get back with you. I was given a tracking number for the shipment on 7/18 with a delivery date of 7/21. It's not 7/27 and they still can't find the order that was never shipped - they just created the label. Very poor and unresponsive customer service. I will not order from this company again.
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.
Amazing and fast, and the designer worked with me to fix something. My buttons came out stunning!
Product arrived on time! Package was spot on! Would highly recommend this company to anyone!
Easy to place order and met all my expectations.
Would definitely recommend and use in future.
I ordered 24 custom mason jars, all 24 mason jars are damaged and unusable. The glass was protected by one piece of bubble wrap. I contacted their customer service team immediately and submitted all of the pictures needed for a full refund, I also offered to ship all of the items back. They are playing games with me and closing my support tickets without any responses. I have called numerous times and they keep saying "just be patient" "our claims department is reviewing your claim". Well, it's been over a week since I opened my first ticket. I have sent over 30 pictures of all of the defects/broken glass per their request. I have spent $323.43 on a product I cannot use due to broken glass and defects all over the mason jars that did not arrive in 1000's of pieces. Please please please do not use this company. Their product quality is embarrassingly poor and their customer service is horrendous.
Hello, we regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give a proper resolution for your inconvenience. We wish to serve you better. Thank you.
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- Houston, Texas, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We apologize for the inconvenience you experienced with your recent order and appreciate you taking the time to share your rating with us. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the issues you encountered and ensure that we improve our services, could you please provide us with your order number or contact us directly via call or our support ticket? Your input will help us investigate the matter thoroughly and take appropriate steps to prevent similar situations from occurring in the future. We value your business and are committed to making things right.