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Karen M.

Contributor Level

Total Points
80

1 Review by Karen

  • 24HourWristbands

7/27/23

I ordered some lanyards on 7/7 and 3 weeks later I am still waiting for them. I have called customer service 3 times. All you get is a call center and they can't really give you any information. I also put in a support center ticket, but it takes them between 24 and 48 hours to get back with you. I was given a tracking number for the shipment on 7/18 with a delivery date of 7/21. It's not 7/27 and they still can't find the order that was never shipped - they just created the label. Very poor and unresponsive customer service. I will not order from this company again.

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Steve R. – 24HourWristbands Rep

Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.

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