• Quality Logo Products

Overview

Quality Logo Products has a rating of 4.08 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Quality Logo Products ranks 156th among Advertising sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Quality Logo Products?
Top Positive Review

“Fabulous Job for Amrex Therapy PM”

Kristina O.
3/22/22

Paul and Marco both did amazing! They had my order here in a fast and timely manner even when I was running short on time. The products turned out phenomenal, we had so many compliments, and of course we thought they were spectacular! We already ordered again! Thanks again for everything and being so prompt!

Top Critical Review

“2nd attempt”

Angel B.
11/14/21

This is the second time I tried to use your company. Maybe it's just the sales person I keep getting. I requested 3 quotes. I received two immediately. When I mentioned I have one more I was waiting on, I was met with a response that it takes 24 to 48 hours. I then commented that the other 2 happened fast. I was met with a stale email reiterating the 24 to 48 hour rule. (Although it didn't apply to the other 2 items) 2 days later no word on the 3rd item. Once again another company was more helpful. Best wishes with your poor customer service.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user kristinao64
1 review
0 helpful votes
March 22nd, 2022

Paul and Marco both did amazing! They had my order here in a fast and timely manner even when I was running short on time. The products turned out phenomenal, we had so many compliments, and of course we thought they were spectacular! We already ordered again! Thanks again for everything and being so prompt!

Tip for consumers:
They are one of the cheaper places and very good value and quality!!!

Products used:
Fidget spinners and Stress balls *Brains*

Service
Value
Shipping
Quality
Thumbnail of user bretb14
Bret B. – Quality Logo Products Rep

Thanks so much, Kristina! Amrex Therapy PM deserves the best, and we're very happy that Paul and Marco delivered an outstanding experience. High fives for everyone! You rock, and we hope we get the chance to work together again soon!

Thumbnail of user tracye1
67 reviews
175 helpful votes
April 16th, 2015

Our parent group ordered emergency power banks (power sticks for phones, tablets, hand held games, etc) with our logo on them. We wanted a quality bank made of metal (not plastic) that would hold up over time.

Qualitylogo.com were great to work with, answered questions promptly, the shipping time on my order was extraordinarily fast, our product is great, and our logo/text is great! The same customer service rep worked with me from step 1 of inquiry to making sure our order arrived -- that is important to me! Having to recreate every email, question, option with a different rep is a pain! This rep signed all emails with his direct email address and phone number!

QL has lots of different items available and the ordering process was easy and the prices great!

The only thing I would wish changed is that I didnt get to see my virtual proof BEFORE I had to enter by credit card information. Other sites weve worked with do provide the opportunity to see what Im ordering I realize a customer could_not_ approve the virtual proof but it is not comfortable providing CC info if the product proof doesnt work out. The power banks were pretty easy logo on the flat side, but logo placement on other items may not be as straightforward...

Still highly recommend, my final approval to arrival on my front door was less than 48 hours!

Thumbnail of user bretb14
Bret B. – Quality Logo Products Rep

Hi there, Tracy! Wow, thank you very much for taking the time to leave us such a detailed review - we REALLY appreciate it! I'm glad that you felt you were taken care of throughout the ordering process and we were able to get you the power banks so quickly. We also want to thank you for the feedback regarding our proof process, we're always trying to provide the best service possible and we will take this into account.

Thank you once again for working with us and also for the recommendation as well, that means the world to us:-) I hope you have a wonderful week and we look forward to working with you again!

Thumbnail of user angelb336
1 review
0 helpful votes
November 14th, 2021

This is the second time I tried to use your company. Maybe it's just the sales person I keep getting. I requested 3 quotes. I received two immediately. When I mentioned I have one more I was waiting on, I was met with a response that it takes 24 to 48 hours. I then commented that the other 2 happened fast. I was met with a stale email reiterating the 24 to 48 hour rule. (Although it didn't apply to the other 2 items) 2 days later no word on the 3rd item. Once again another company was more helpful.
Best wishes with your poor customer service.

Products used:
This is the second time I tried to use your company. Maybe it's just the sales person I keep getting. I requested 3 quotes. I received two immediately. When I mentioned I have one more I was waiting on, I was met with a response that it takes 24 to 48 hours. I then commented that the other 2 happened fast. I was met with a stale email reiterating the 24 to 48 hour rule. (Although it didn't apply to the other 2 items) 2 days later no word on the 3rd item. Once again another company was more helpful.
Best wishes with your poor customer service.

Service
Thumbnail of user bretb14
Bret B. – Quality Logo Products Rep

Thank you for taking the time to share your feedback. We're looking into this incident as it's our goal to always come through with a five-star experience. Your review is appreciated, and we're happy to do everything we can to make this right.

Thumbnail of user trinityr46
1 review
0 helpful votes
February 27th, 2024

This has been one of the best customer service experiences I have had. Chad helped me every step of the way and made sure all our needs were met. The products themselves are wonderful and at a great price. I will be ordering from Quality Logo Products again.

Products used:
Pens, lip balms, canvas bags,stain remover pens.

Service
Value
Shipping
Quality
Thumbnail of user meriemo
4 reviews
0 helpful votes
December 17th, 2020

جوسيال الجودة والعمل الموثووووق الضمانة أنصح جميع الناس لكل شخص لم يڜتغل في جوسيال الإلتحاق بنا الشركة في خدمة الجميع

Thumbnail of user nayemi
13 reviews
6 helpful votes
May 4th, 2018

Ts good online business I love it and I hope the business is woald toper and the business go and top one in this woald go a hate

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From the business

Quality Logo Products is an e-commerce company that offers a wide range of custom items. The company provides fast shipping, a lowest price guarantee, and no hidden fees on every order.

Business History

QLP began as a small business started by 2 entrepreneurs out of a garage. Today, with 2 locations and offering nearly 700,000 products, Quality Logo Products is one of the top 50 promotional products distributors in the world. Committed to exemplary customer service and boasting the best selection and prices in the industry, they continue to grow and evolve into the best place to purchase promotional items anywhere.

Company Representative

Thumbnail of user bretb14
Bret B.
Owner, CEO
Bret is the both the brains and the brawn (but not necessarily the good looks) behind Quality Logo Products. He and his business partner, Mike, are absolutely the hardest workers in the entire industry. They're FULLY committed to making sure their customers are happier than they would be anywhere else and will go out of their way to make things right when that's not the case. Bret is also a Bears fan, but please don't hold that against him...

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