- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
1Day.co.nz has a rating of 1.5 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1Day.co.nz most frequently mention customer service, live chat, and phone number problems. 1Day.co.nz ranks 790th among Discount Shopping sites.
No positive highlights yet
After seeing some reviews of 1 day I must admit being a little nervous but it all went well. Very helpful chat before I paid, delivery in the time frame specified along with tracking info provided beforehand and item arriving in good time and undamaged and exactly as advertised. Not sure why some people seem to have trouble but all for me and a great price as well:-)
Bought an iPhone and wireless headphones, iPhone was faulty and headphones were counterfeit. Then you're caught up in their nasty returns and assessments process which is tailored to screw you over. They do desperately want the headphones back so there's no proof they're sending out fakes but I'm holding onto them and taking my complaint to tribunal and encourage others not to let this nasty company take advantage of them.
I got a pair of earphones for my partner and with the first month one ear stopped working. I emailed 1day and they happily replaced them. I got another pair so both me and my partner had them and pne pair broke awhile ago he tried fixing it but the wires in it are so fragile hd broke it more. And my pair now just stopped working. 50 bucks each but they stopped working. They cant replace them anymore because they have no product. Just not the best
Terrible service, the 2 "new" samsung s9 phones were definitely not new. There were some items in one phone however not in the other, one phone had the security seal broken and the other phone didn't have one at all!
The only way to contact 1 day deals is through their chat process, and the operators are useless.
STAY away
Have bought here over the years with generally a good experience, usually shipping times are quick and items besides electronics are good, hence 2 stars not one,
But I would say don't ever buy the mystery bags, as you will be disappointed and electronics such as tablet and bluetooth speaker were cheap price, but 2 dollar shop quality. Tablet was so slow, it was from the ice ages and gave to my niece as a toy!
Recently purchased a phone, not cheap too, brand new samsung s9, that was advertised as unlocked to all networks.
When I get the phone, it is locked to a US carrier, so inconveniently must be sent back.
Waiting to see how they deal with this, but it really should not of happened in the first place!
I am amazed that One Day Sale Live Chat cannot make phone calls.
How is that good customer service when they are not allowed to make phone calls which would resolve issues immediately.
Very disappointed and frustrated
Bought Samsung VR glasses. They were "shipped" two days later. Never arrived so I enquired with support. Apparently, they were never shipped due to being out of stock. Now they are refunding me. Guess they would have just kept my money had I not emailed them.
Gain trust and grow your business with customer reviews.
1-day.co.nz, Where value is just a click away every midday! Sign up to receive the emails to never miss a deal - incredible daily savings on desirable products.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
