Theres no Phone number that Im aware of just email and Chat on site. The best advice I can give you is to keep hammering that chatbox. Ive also given them a deadline on my refund of COB today. Under the consumer guarntees act they can not refuse refunds. If the it is requested on return of item.

There is no phone number. Only live chat or email. Suggest live chat as they don't respond to emails for 2-3 days (if at all)
If you go to options at the bottom of the chat you can email yourself a copy of the transcript - in my case this will be a very long novel if I had up 3 weeks of daily chats requesting updates on my order and having to repeat infomration every time is very tiresome!

I have asked them for a phone number and always referred to email.

There is no phone number. Only live chat or email. Suggest live chat. Take a screen snap as record of your conversation.

They don't have any phone number only company registration details which shows around x5 business owners all of the products on site are products sold by these owners.