Here’s what consumers have asked with answers from 1Day.co.nz staff and previous consumers.
Theres no Phone number that Im aware of just email and Chat on site. The best advice I can give you is to keep hammering that chatbox. Ive also given them a deadline on my refund of COB today. Under the consumer guarntees act they can not refuse refunds. If the it is requested on return of item.
You've got to get on the online chat with them and hound the daylights out of them to get anywhere. There is no phone number that I've been able to find, and I've been looking quite hard for the last few weeks myself.
Good luck with that - they only chat online and apparently don't have phones to be able to follow up with their freight company either!