A very good experience, excellent communication, motorcycle arrived in good condition without any damage or scratches. Recommended highly, will only use this shipper in the future for my bikes.
Ryszard
Excellent shipping, bike arrived undamaged, a little dirty thou. Delivery was on day promised. Delivery men were very polite. Delivered in timely manner, went from west coast to east coast. I purchased another bike, and AA motorcycle transport was used again.
Easy process over the phone and email. MC picked up in New Jersey on desired date and delivered to Texas 7 days later. MC in excellent shape. Delivery staff very helpful and friendly but professional. Will recommend this company and will definitely use again if need arises. Great job folks. Thanks very much.
Excellent service, Motorcycle was shipped quickly, arrived without damage. I really appreciated the simple instant quote system and additional fees were not tacked on after quote (except for a fee to use credit card instead of mailing a check). Tracking system was very useful. I would use them again in a heartbeat!
The service was spectacular. This is the first time i had used a shipping company. It was kind of frightening wondering if my Honda was going to get stolen nonetheless it arrived precisely as scheduled. We didn't communicate with the coordinator much because everything was traceable online.
Overall, the service was ok and would probably use them again. They picked up the bike pretty quickly but took a little longer than expected to deliver. I also did not receive a phone call when they were delivering the bike so I waited around for 2 days waiting for it to be delivered.
This is my first time using this site or even shipping a vehicle so i will update upon completion of delivery
After my motorcycle was shipped cross country the scheduled delivery date was changed 3 times with no communication between myself the carrier and the company.
This was rather disappointing
Everything was good until I received my motorcycle. It appears my cell phone holder that was attached to the handle bar is missing. It is not an expensive equipment, but it shows that trusting the company was a mistake. I am going to be more careful and remove anything that can be stolen from my bike. Other than that, excellent customer service and pricing. Everyone on the phone was very helpful and patient.
The bike made it to me fine. I was unhappy with the fact they said I would receive the bike by a certain date and it took them 6 more days without communication. The bike also showed ip in a truck crammed with various other items which gave me an uneasy feeling.
Overall good service, but was very frustrated with the fact that the call before drop-off came about 30 minutes before the actual drop-off. This was not nearly enough time for my brother to go and be present for the delivery. Thankfully, my friend's wife was able to be there, but we were told that a call would be made at least 6 hours or the day before drop off. We pay a good price to have this delivered so we were expecting that calls to be made when they said they would be made.
Otherwise, happy with the service. Thank you.
Worked with me and my shipment made it simple. Had a hard time getting driver that was picking it up to show up and call when he said he was going to ended up just to the company to drop off. Very disappointed with the first driver other then that they didn't give me a tracking number. Shipping was fast and drop off driver was very nice and helpful
I scheduled my motorcycle to be picked up on a Friday on the calendar of dates available on the website. No one called to confirm my reservation so I called to follow up only to find out it wouldn't be picked up until the following Friday. Not really a big deal but communication would have been nice at the time of placing the order. When they came to pick up the bike, the driver called me and I was very clear they needed to disconnect the battery. They did not do so and as a result I was delivered my bike completely dead. In addition there was damage to my rear fender and come to find out, my bike was loaded and unloaded 6 separate times as the delivery trucks were different each day. Not real impressed with this transport company.
Absolutely horrible communication. The only time I was contacted for this entire service after placing the order was when the delivery was 7 miles away despite requesting a minimum hour notice. I waited 4 days with the bike an hour away without a call for scheduling delivery and had to make 2 calls to get it scheduled as no one returned my call regarding the voicemail I had left specifically requesting to be called. The bike was an hour away for a total of 8 days before delivery. On top of that, they put the person they picked up the bike from as the person who placed the order. 1AAMotorcycles may not have handled the local delivery, but I didn't pay a local shipper, I paid 1AAMotorcycles. Not a lot of confidence from this operation.
I don't really have a problem with 1AA themselves but the shipper that they contracted out to I don't think had much common sense. Due to circumstances I had to leave my bike at a local dealer for pick up (since they only pick up Monday to Friday 9-5 which is the time most of us are at work), I left the dealers number as the primary contact and my cell phone number as a secondary. The shipper (again not 1AA) called the dealer, asked for me and when they were told I didn't work there they thought well thats that, best not to ask any the information nor to call the secondary number as I never received a call or message. The bike was supposed to be picked up between July 10-13, after several calls back and forth with the honestly pretty great customer service here at 1AA it was finally picked up on the 26th. From that point on the shipping went smooth and I have no complaints.
I was very happy with the service they provided!
Did not have any problems what so ever!
My bike came 2200 miles in a very reasonable amount of time!
My bike arrived the same way as it left!
Thanks for doing a good job!
Tracking system did not seem to be accurate.
Cycle sat in CA for almost a week before it was delivered.
Delivery was made by a box truck carrying appliances, with no special provisions for cycles.
Good news, the bike arrived and although really dirty, it was not damaged.
Everything was great. One thing I do recommend is that if you were to use this transporting company; give them at least two weeks so everything can be picked up on the exact dates you need. I booked only five days ahead so i had a one day A one day delay for pick up and drop off. Expected delivery but other than that everything was fine, the bike came here safe and sound.
There is no enough space for me to sum up how positive this experience was! I HIGHLY recommend this company! There price was honestly almost 1/2 the price of others out there so I expected big delays, problems anything but my son insisted we used them he was recommended them by a dealership he was at. I was seriously in shock at the great level of communication, service, speed of delivery and the low price! A+++++ Use them you will not be sorry!
We moved across country and needed to ship our bike. The staff did a great job in keeping us updated. There was a slight delay but we were okay with that since the truck driver called us to keep us informed ahead of time. If we move again we'll probably use them again.
First word came to my mind was "WOW" You guys really take care of your customer's vehicle. The delivery men were courteous and quickly had my bike out of the truck in no time. I would for sure recommend AA shipping to others when it comes to vehicle shipping.
Overview
AA Motorcycle Shipping has a rating of 4.1 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. AA Motorcycle Shipping ranks 34th among Shipping sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members