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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Saved my information from my previous order which made it easy to reorder quickly
I was unsatisfied because it took too long from the time I ordered until I got my lenses.
Quick, easy, cheap, everything about this site was perfect.
The rebate offer is good, but a little hassle.
Wish I didn't need to cut the bottom off my contacts. That's unsettling.
Fast and quick service. Good price on all the products available
My prescription contact lenses were confused but they called the doctors for me and got everything straightened out. Very helpful very quick delivery.
Got them quickly, faster than I could've by scheduling a doctor's appointment and order that way
Wanted to cancel, was given the run around for 3 days, now have to try to return the order
Straightforward and painless. Website is always a little slow but other than that it was exactly what I thought it'd be
It was pretty straight forward, pretty much what i expected, just wish these site would put the prices to reflect the proccessing fees, that way you can have a better idea of who has the best price
So far the lenses are working. I have not experienced any complications.
I took very very long to receive my order and initially said it was 149 $ and another confirmation said like nearly $40 less! I emailed them about this and still haven't heard back I'm very sick and disabled or would have called right away But requested the $40 refund immediately or whatever exactly amount it was
Please add more shipping choices, $9.95 for a 5-7 day wait is ridiculous. $10 for ONE day delivery is reasonable.
Awesome even when I called questioning my total. The lenses arrived quicker than I expected.
Thank you for the website because as a mother of 3 kids it's a hassle sometimes to make a trip to do anything and this was one thing made easy for me! Thanks. My contacts are here! I CAN SEE! LOL
The whole process was super easy. I just had to snap a few pictures and my contacts were on the way.
This process was so incredibly easy and smooth. From ordering online to the contacts arriving there were no surprises. It was timely too! I have to do the review yet, but I'm sure if it's anything like purchasing contacts, it will be painless.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members