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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Made very easy to order and very prompt on delivery.
They arrived in perfect and effective timing. Well packages..
Very easy to order and my downloaded prescription made it even faster, prices was very reasonable also
Quick, easy and affordable prices for contacts will purchase again.
First my order was switched delivery date after I got a delivery date saying they didn't have the ones I needed at time, also very expensive. Will not order from here again
I ordered a different color than they gave me but oh well. Day one, the left is terribly uncomfortable like it is ripped or something or there is a nic on the outer rim of contact. Hoping for good luck, supplied for a year...
So much cheaper than the eye doctor for the same quality!
Easy ordering and fast shipping. Everything was there with instructions on how to file for the manufacture rebate. Easy peasy.
First time I've used this company and very happy with how quickly it came after they verified my optometrist prescription which was also very quick.
First time using this online lens buying was seemless quick and easy. However I thought I was getting the lenses I order were in a silver box not white
Excellent shopping experience.I am glad I came across your website.I will be shopping with you guys from now on! My only thing is: I would like the boxes marked "L" and " R" for convenience!
It's so easy and convenient to order contacts! The site is super simple and easy to use!
It was a pleasant surprise to find out that 1-800-GET-LENS was able to fill a prescription for Rigid Gas Permeable lenses. Ordering was simple, price was good, delivery was fast and lenses fit perfectly.
It is so easy to reorder once you've placed your first order. It's a snap! Thank you for making it so easy! Chris Hoy
Ordering was very quick and really easy! Best prices than anywhere else! Thanks!
After my eye doctor told me the price of my new contacts I was not happy then I came onto 1800getlens and was BEYOND pleased with the price and how easy it was to order.
Easy to order, no problems and received the order within a couple of days.
Excellent! Ordering was effortless and i received my order well within in the time stated when my order was placed.
It seems like a scam to me that they sent me 30 boxes of contact lenses that I bought, with an expiration date of less than one year. Why130 didn't they warn me before shipping the glasses? They send me what they have to throw away. Abusive
Contact came quickly, comfortable with correct fit
Ordered these in Jan. Had to resend the prescription 3 times - finally spoke to a girl who couldn't understand the prescription so I canceled the order. Got a call back and spoke to a great knowledgeable woman reordered - she called me twice to make sure everything was correct I'm confident we are good
Weeks go by, I email to ask status - and I'm told to be patient HARD CONTACT LENSES take time - maybe they do I don't know I ordered SAFETY GLASSES...they arrived to day, lenses good - frames correct - safety shields MIA - did I triple check in FEB that the shields come - was told of course standard they are safety glasses...but they didn't come - super frustrated would not order again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members