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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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It's ridiculous in this day and age that in order to get the rebate from the purchase, you have to paper mail a submission request and cut out each upc like box tops. Let's call it what it is, an unnecessary step/game to keep your money. The manufacturer rebate link provided also was coincidentally broken on the website where it requires you to dig around to get it. A digital photo and upload would accomplish the same goal.
No problems at all. Very happy with my experience. They contacted my doctor and confirmed my prescription.
Shipping was very slow and uploading a prescription is not that easy
Easy online process and fast delivery - No problems - would purchase again - Thank you!
The process was east and fast. Shipping was a little pricey but overall I had a good experience.
Easy, but this last little bit makes me put 50 something extra letters to submit my experience :)
Quick and easy. Got my contacts in 2 weeks. Will use again for future purchases.
Made very easy to order and very prompt on delivery.
They arrived in perfect and effective timing. Well packages..
Very easy to order and my downloaded prescription made it even faster, prices was very reasonable also
Quick, easy and affordable prices for contacts will purchase again.
First my order was switched delivery date after I got a delivery date saying they didn't have the ones I needed at time, also very expensive. Will not order from here again
I ordered a different color than they gave me but oh well. Day one, the left is terribly uncomfortable like it is ripped or something or there is a nic on the outer rim of contact. Hoping for good luck, supplied for a year...
So much cheaper than the eye doctor for the same quality!
Easy ordering and fast shipping. Everything was there with instructions on how to file for the manufacture rebate. Easy peasy.
First time I've used this company and very happy with how quickly it came after they verified my optometrist prescription which was also very quick.
First time using this online lens buying was seemless quick and easy. However I thought I was getting the lenses I order were in a silver box not white
Excellent shopping experience.I am glad I came across your website.I will be shopping with you guys from now on! My only thing is: I would like the boxes marked "L" and " R" for convenience!
It's so easy and convenient to order contacts! The site is super simple and easy to use!
It was a pleasant surprise to find out that 1-800-GET-LENS was able to fill a prescription for Rigid Gas Permeable lenses. Ordering was simple, price was good, delivery was fast and lenses fit perfectly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members