business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
How would you rate 1800CPAP.COM?
grey star
grey star
grey star
grey star
grey star

1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
Follow Jane H.
Unfollow Jane H.
Send Message
Share Review
Report Review

Great service
February 1, 2023

Items that i ordered are always delivered very quickly.

Date of experience: February 1, 2023
New York
1 review
0 helpful votes
Follow Joel Y.
Unfollow Joel Y.
Send Message
Share Review
Report Review

Great company...
February 1, 2023

Great company with great prices and fast service! Super satisfied!

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
Follow Walton D.
Unfollow Walton D.
Send Message
Share Review
Report Review

I have purchased a number of times from 1800 CPAP. COM
I am having problems with a Z1 travel CPAP and send an email asking Questions
Why have you not bothered to answer
You wanted feedback well here it is. Where is your care and customer service

Date of experience: February 1, 2023
Montana
4 reviews
0 helpful votes
Follow KATHRYN A.
Unfollow KATHRYN A.
Send Message
Share Review
Report Review

A few years ago, my more than 5 year-old bi-pap machine, that would not be replaced by the therapist until it broke, did break,! It happened when I was on vacation in another state! No local providers would get involved in replacement or any kind of help. I called 1800CPAP to just order a machine to replace the one that wasn't working. To me, it was life and death, as my windpipe closes and my heart restarts many times, causing chronic A-fib. I purchased my own machine that I now use when I travel, and 1800CPAP.COM managed to get it programmed through my Cardiologist and delivered to me within 2 days at the RV Park where we were staying. Ever since, I have ordered new cushions, etc. through them. Their prices could be a bit better, but their service was stellar!

Date of experience: January 31, 2023
Canada
1 review
1 helpful vote
Follow Stephen U.
Unfollow Stephen U.
Send Message
Share Review
Report Review

Just not worth the extra effort
March 2, 2023

So the first thing is if you have a mustache that even with trimming you can't get a good seal. I also did not like the pulling effect of the hose. Trying to fix an idea that a strap on your head to me I much prefer the strap holding the noise peace on my nostrils I just find it more comfortable. Now on the upside, I did get the hose holder that mounts under the edge of the bed, which I love so at least I got one thing that was good.

Date of experience: January 31, 2023
Illinois
1 review
0 helpful votes
Follow Terry C.
Unfollow Terry C.
Send Message
Share Review
Report Review

Real happy
January 31, 2023

Been looking for one like this for a while it fits my needs really well.

Date of experience: January 31, 2023
Brazil
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Send Message
Share Review
Report Review

CPAP Mask
January 31, 2023

Excellent service and fast post, good to deal with.

Date of experience: January 31, 2023
California
1 review
0 helpful votes
Follow Alberto W.
Unfollow Alberto W.
Send Message
Share Review
Report Review

BIPAP Fine Filters
January 31, 2023

The items are regularly purchased and are of a very good quality.

Date of experience: January 31, 2023
Colorado
1 review
0 helpful votes
Follow Lincoln A.
Unfollow Lincoln A.
Send Message
Share Review
Report Review

Excellent service!
January 31, 2023

Great service and fair prices. Would highly recommend!

Date of experience: January 31, 2023
Illinois
1 review
0 helpful votes
Follow Greg Z.
Unfollow Greg Z.
Send Message
Share Review
Report Review

Right parts, on time
January 31, 2023

Quick delivery of the perfect parts for my Resmed S10 Fisher Paykal Zet mask. If you have fixed yours with epoxy and creativity (please see photo!), and its not quite fitting right, you are are losing sleep. You probably need to order a new mask. Wash your headgear strap, re-use it and save some money if you may.

Headgear connector nubs broke - replaced with stainless wire loops and epoxy. Ugh!
Air inlet no longer rotates. Glued. Support bar broke - added steel plate and epoxy. Ack!
Date of experience: January 31, 2023
New Hampshire
1 review
0 helpful votes
Follow Daniel Q.
Unfollow Daniel Q.
Send Message
Share Review
Report Review

Great service
January 31, 2023

The support tech was very helpful when I thought I ordered the wrong mask I appreciated their patience and understanding

Date of experience: January 31, 2023
Arizona
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Send Message
Share Review
Report Review

ReOrder Supplies
January 11, 2023

I wanted to order CPAP supplies & get a receipt that might be acceptable to Medicare to evaluate if I could be re-imbursed. This was accomplished, except that the pdf was not very clear.

Date of experience: January 11, 2023
Florida
1 review
1 helpful vote
Follow Jerry M.
Unfollow Jerry M.
Send Message
Share Review
Report Review

I purchased a SoClean 2 Compatible Adapter for AirSense 11. It is worthless as it does not establish a good seal over the CPAP water reservoir and the CPAP machine. The CPAP interprets this as a leak, overcompensating for the pressure loss and result is high air pressure and related noise of operation. NOT COMFORTABLE!

Date of experience: January 10, 2023
Alaska
1 review
0 helpful votes
Follow Carol N.
Unfollow Carol N.
Send Message
Share Review
Report Review

Quick and easy!
January 8, 2023

Great customer service! Pleasant, cheerful and eager to please. Thanks!

Date of experience: January 8, 2023
Kansas
1 review
0 helpful votes
Follow Curtis W.
Unfollow Curtis W.
Send Message
Share Review
Report Review

New mask
January 8, 2023

Great price and fast shipping will by more products from this company

Date of experience: January 8, 2023
Australia
1 review
0 helpful votes
Follow Alessandro U.
Unfollow Alessandro U.
Send Message
Share Review
Report Review

From ordering to delivery, this has been a great service and products at a great price!

Date of experience: January 8, 2023
Colorado
2 reviews
0 helpful votes
Follow Barton R.
Unfollow Barton R.
Send Message
Share Review
Report Review

FAST SERVICE!
January 8, 2023

Their service was very fast, prices were comparable, and quality was great. Will use them again!

Date of experience: January 8, 2023
Maine
1 review
0 helpful votes
Follow Alison T.
Unfollow Alison T.
Send Message
Share Review
Report Review

Have used the cleaner for over 3 years and have never been happier. The cleanliness of my device is amazing I am totally compliant because it's so easy to use. I wouldn't have had such a clean healthy equipment to use.

Date of experience: January 7, 2023
Canada
2 reviews
0 helpful votes
Follow Fred O.
Unfollow Fred O.
Send Message
Share Review
Report Review

Excellent Service
January 7, 2023

Product arrived promptly and exactly as advertised.

Date of experience: January 7, 2023
Pennsylvania
1 review
0 helpful votes
Follow R X.
Unfollow R X.
Send Message
Share Review
Report Review

Super fast service
January 7, 2023

Ordered a heated hose for my machine. It was delivered the next day using regular shipping. That is fast!

Date of experience: January 7, 2023