business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
Minnesota
1 review
0 helpful votes
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AirFit N20 for Her
January 7, 2023

A nice big photo and full description made my purchase easy! Delivery was on time and as ordered.

Date of experience: January 7, 2023
Colorado
2 reviews
0 helpful votes
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Great prices and fast shipping!
January 7, 2023

I've always had great experiences buying from 1800CPAP. Best prices and free shipping! You can't beat it!

Date of experience: January 7, 2023
Australia
1 review
0 helpful votes
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Great Price Great service
January 7, 2023

I'm in Australia and the some of the items I bought are are not available here, which is a a shame, delivery was extremely fast considering I ordered near Xmas time it only took a week to arrive.
Definitely highly recommend this company for there services too

Date of experience: January 7, 2023
Kenya
1 review
0 helpful votes
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CPAP Supplies
January 7, 2023

Exactly what I ordered and shipped exactly when they said it would. Will be an ongoing customer.

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
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Great customer service
January 6, 2023

Had an issue with mask fitting and called customer service. Immediately reached a live person and quickly resolved the issue.

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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Made an online order, everything went smooth. I will place more orders when I need resupply.

Date of experience: January 5, 2023
Indiana
1 review
0 helpful votes
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New customer review
January 5, 2023

Smoothe process. The sales asscoate was great, and went above-and-beyond - the computer said they were out of the power supply I needed but he went out and visually checked inventory just in case, and found one still availabale for me. The shipping was fast as well. Would definitely buy again.

Date of experience: January 5, 2023
Minnesota
1 review
0 helpful votes
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Great
January 5, 2023

Easy to order and shipped quickly great job everybody

Date of experience: January 5, 2023
Maine
2 reviews
0 helpful votes
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More mask options
January 5, 2023

My husband could not find a CPAP mask that would fit his face structure and be effective. We needed something beyond the standard full face mask. We found the FitLife Total face mask. This has been the only mask my husband has able to use without pain and keeps the seal. 1800CPAP shipped my product and it arrived before the estimates time frame. I am writing as of January 6th and I have ordered from them to more times since my original order on Dec 13th. I AM THRILLED WITH COMPANY. A I have told others about them.

Date of experience: January 5, 2023
DO
1 review
0 helpful votes
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Satisfaction
January 5, 2023

Online service and virtual exchange help me to make the right selection of the product I need and delivered on a short time.

Date of experience: January 5, 2023
New Jersey
1 review
0 helpful votes
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Quick and easy
January 5, 2023

Found exactly what my husband needed, ordered and received it promptly, spent way less than at the local medical supply store.

Date of experience: January 5, 2023
Pennsylvania
2 reviews
0 helpful votes
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Very satisfied!
January 5, 2023

Purchased a hard-to-find item at a reasonable price and received quickly. Will buy again and again from this source.

Date of experience: January 5, 2023
Illinois
1 review
0 helpful votes
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Prices are too high
February 4, 2023

The price for the resmed full face mask is to high, These unit are getting harder to locate on the web, but what choice do I have...

The same unit about 2 years ago was under $100.00 now it is over $140.00
Why the price gouging

Date of experience: January 5, 2023
Brendan A. — 1800CPAP.COM Rep
over a year old

Dear Valued Customer,

Thank you very much for your time and invaluable feedback. We fully understand and sympathize with your frustrations in regard to price increases. There are many factors that play a role in both price increases and decreases, but we do our very best to provide the highest quality products at the lowest price possible. Again, we appreciate your feedback and continued business with 1800CPAP.com! Be well, and Happy New Year!

Best regards,

Brendan Aydelott
Operations Manager
1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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Correct Manufacturer Replacements
January 5, 2023

Had the exact name brand products that fit correctly.

Date of experience: January 5, 2023
South Carolina
1 review
0 helpful votes
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Perfect!
January 5, 2023

Item was exactly what I needed. Great price. Easy payment. Arrived quickly. Excellent packaging. Works perfect. Thanks you!

Date of experience: January 5, 2023
GB
1 review
0 helpful votes
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Phillips Respironics mask
January 4, 2023

Order arrived swiftly and as ordered, very happy will definitely buy from them again

Date of experience: January 4, 2023
California
3 reviews
0 helpful votes
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Excellent Product and Service
January 4, 2023

A lot of companies seem to think the nose pillows can only be sold as a 3-pack. How ridiculous?! When you know the size you need, can anyone explain why you should be forced to purchase the other two sizes that aren't what you need? 1800CPAP sold me the single item I needed and sent it immediately.

Date of experience: January 4, 2023
Australia
1 review
0 helpful votes
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Madk
January 4, 2023

Postage fee too dear plus because I bought in Australia money was dear

Date of experience: January 4, 2023
Brendan A. — 1800CPAP.COM Rep
over a year old

Dear Valued Customer,

Thank you very much for your time and invaluable feedback. We sincerely apologize for the logistical cost associated with your order. Please note, that our company does not apply any additional shipping fees for the sake of profit. What we pay, our customers pay. Unfortunately, we have seen a global increase in international shipping charges due to factors out of our control. As always, we appreciate your time and continued business with 1800CPAP.com!

Best regards,

Brendan Aydelott
Operations Manager
1800CPAP.com

California
1 review
0 helpful votes
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Great product Airfit N30i
January 4, 2023

Fits perfectly much more comfortable than the pillow masks and hose sits behind my head not in front where it is constantly in the way. Shipping was fast and was priced reasonably.

Date of experience: January 4, 2023
Iowa
1 review
0 helpful votes
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Fast and fair prices
January 4, 2023

Exactly what I ordered shipped fast at the same price as buying local

Date of experience: January 4, 2023