We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
A nice big photo and full description made my purchase easy! Delivery was on time and as ordered.
I've always had great experiences buying from 1800CPAP. Best prices and free shipping! You can't beat it!
I'm in Australia and the some of the items I bought are are not available here, which is a a shame, delivery was extremely fast considering I ordered near Xmas time it only took a week to arrive.
Definitely highly recommend this company for there services too
Exactly what I ordered and shipped exactly when they said it would. Will be an ongoing customer.
Had an issue with mask fitting and called customer service. Immediately reached a live person and quickly resolved the issue.
Made an online order, everything went smooth. I will place more orders when I need resupply.
Smoothe process. The sales asscoate was great, and went above-and-beyond - the computer said they were out of the power supply I needed but he went out and visually checked inventory just in case, and found one still availabale for me. The shipping was fast as well. Would definitely buy again.
My husband could not find a CPAP mask that would fit his face structure and be effective. We needed something beyond the standard full face mask. We found the FitLife Total face mask. This has been the only mask my husband has able to use without pain and keeps the seal. 1800CPAP shipped my product and it arrived before the estimates time frame. I am writing as of January 6th and I have ordered from them to more times since my original order on Dec 13th. I AM THRILLED WITH COMPANY. A I have told others about them.
Online service and virtual exchange help me to make the right selection of the product I need and delivered on a short time.
Found exactly what my husband needed, ordered and received it promptly, spent way less than at the local medical supply store.
Purchased a hard-to-find item at a reasonable price and received quickly. Will buy again and again from this source.
The price for the resmed full face mask is to high, These unit are getting harder to locate on the web, but what choice do I have...
The same unit about 2 years ago was under $100.00 now it is over $140.00
Why the price gouging
Had the exact name brand products that fit correctly.
Item was exactly what I needed. Great price. Easy payment. Arrived quickly. Excellent packaging. Works perfect. Thanks you!
Order arrived swiftly and as ordered, very happy will definitely buy from them again
A lot of companies seem to think the nose pillows can only be sold as a 3-pack. How ridiculous?! When you know the size you need, can anyone explain why you should be forced to purchase the other two sizes that aren't what you need? 1800CPAP sold me the single item I needed and sent it immediately.
Postage fee too dear plus because I bought in Australia money was dear
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We sincerely apologize for the logistical cost associated with your order. Please note, that our company does not apply any additional shipping fees for the sake of profit. What we pay, our customers pay. Unfortunately, we have seen a global increase in international shipping charges due to factors out of our control. As always, we appreciate your time and continued business with 1800CPAP.com!
Best regards,
Brendan Aydelott
Operations Manager
1800CPAP.com
Fits perfectly much more comfortable than the pillow masks and hose sits behind my head not in front where it is constantly in the way. Shipping was fast and was priced reasonably.
Exactly what I ordered shipped fast at the same price as buying local
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We fully understand and sympathize with your frustrations in regard to price increases. There are many factors that play a role in both price increases and decreases, but we do our very best to provide the highest quality products at the lowest price possible. Again, we appreciate your feedback and continued business with 1800CPAP.com! Be well, and Happy New Year!
Best regards,
Brendan Aydelott
Operations Manager
1800CPAP.com