We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
It Came quick, it came as described and had no hassles! Great customer service and communication! Highly recommend
Pillow mask works great and will purchase again from your site
Ordered a tank was received within a short period of time
I have ordered from 1800CPAP.COM more than once. After having some difficulties trying to pay online for the items in my shopping cart, I was pleased to be assisted in a great manner by courteous, helpful and knowledgeable customer service representatives. The products I ordered were not as expensive as those of other online CPAP supply stores and of course my local supply store. Shipping was very quick and the items arrived in great condition. I couldn't ask for more from 1800CPAP.COM. Thank you.
I use a nasal mask. I wanted to try nasal pillows and ordered them. However I did not realize that they would not fit on my current tubing.
It would have been good to have more information.
Placed my order and two or three days later is was delivered just as ordered...GREAT service!
Very good products and satisfied.
Finding product can be a chore or time consuming
Thank you
Very satisfied with the service I will recommend it to other people
The brushes I ordered have already fallen apart. Made very cheaply.
A good positive experience. Quick delivery and exactly as ordered. Will use again in the future.
I received the correct filters at a fair price. The ordering went smooth and the filters arrived when expected.
Website was very easy to navigate and find items I was looking for. Was given many options with great descriptions. My order was delivered very quickly and was exactly right. This will be my go to the next time.
I am pleased with everything purchased from 1800Cpap.com. My only complaint is that because CPAPs and their associated items are classified as " medical devices," everything is exorbitantly expensive.
Easy to navigate the site with very competitive prices and a great range.
From the description of the products on the purchase site to the delivery of what I bought, everything was simple, fast and satisfactory, I recommend it!
I was able to find the product easily on the website. The order completion process was easy to follow. The item arrived within the predicted time frame. The product was the correct item as I ordered and was well packaged. I had no problem with this transaction.
Had a faulty tank and they replaced it. Immediately
I have purchased from them for several years now. Mask, hoses, filters…. Shipment arrives quickly and products are always as expected.
My order came quickly and device works well. Postage free is a bonus
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com