business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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Excellent and Fast!
June 16, 2024

Ordered a refurbished cpap and supplies and it shipped in like 48 hours. And i couldn't tell the machine had even been used. Really like their cpap wipes. Also get your test from them! $200, at home and you don't have to jump through insurance hoops and deductibles

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Charlie!

Thank you so much for not your only your time but also your valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Idaho
1 review
0 helpful votes
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Awesome Service
June 16, 2024

The prices are a lot cheaper than my local suppliers. I can get my order faster through here than I can through my local store.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello William!

Thank you so much for your valuable time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

New Zealand
1 review
0 helpful votes
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New product
June 16, 2024

Mask arrived much quicker than expected, great service

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Brian!

Thank you so much for your time and feedback! We are happy to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Alaska
1 review
0 helpful votes
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Cpap nos cushion
June 16, 2024

The cpap nose cushion was the custom nose cushion I received from the sleep center that set me up with in the first place, the 1 piece that needs to fit properly for proper air flow to my nose

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello David!

Thank you so much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Iowa
1 review
0 helpful votes
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Forgot my mask
June 16, 2024

I forgot my cpap mask on a recent trip. Customer service did a great job in helping me get a replacement by the next day

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Dear Valued Customer,

Thank you so much for both your time and feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Texas
1 review
0 helpful votes
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Wisp XL Mask
June 16, 2024

Fits perfect. Works Great! Fast Shipping. Slept well.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Rodney!

Thank you so much for both your time and feedback. We are happy to hear that your Wisp XL mask has been working out for you and that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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Great experience!
June 16, 2024

Super fast processing and shipping! Great price as well!

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Angela!

Thank you for both your valuable time and feedback! We are delighted to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Colorado
1 review
0 helpful votes
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Very happy with my purchase!
June 16, 2024

I purchased a certified refurbished Resmed 11 machine. The machine arrived in excellent shape. I'm happy that I chose to save money with the refurbished model rather than buying new as this saved me a bunch of money and the machine seems almost new.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Ryan!

Thank you so much for your invaluable time and feedback! We are delighted to hear that you are happy with your machine and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Florida
1 review
0 helpful votes
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He helped me to understand the device and navigated me through the problem. I know what to do, and what to try, and what to do if it doesn't resolve.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Nancy!

Thank you so much for both your valuable time and feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Georgia
1 review
0 helpful votes
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New CPAP machin
June 16, 2024

My current CPAP machine was several years old, and I needed a new one. Was able to order one and get it with in a day or so. Great service

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello John!

Thank you so much for both your valuable time and feedback! We are estatic to hear that our company was able to meet your expectations. We hope you are enjoying your new CPAP machine and appreciate your business. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

California
1 review
0 helpful votes
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Ordered wrong size
June 16, 2024

Don't have the option to return mask for different size when finding out after open the package.

Date of experience: June 6, 2024
Washington
1 review
0 helpful votes
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Good company
June 16, 2024

Good customer service. Products are very good. Would recommend to friends and family.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Joseph!

Thank you so much for your valuable time and feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Washington
1 review
0 helpful votes
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One order done right
June 16, 2024

Found what appeared to be the right part for my new CPAP machine and ordered it. It was sent in a reasonable amount of time and arrived intact and installed correctly.

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Kenneth!

Thank you so much for your valuable time and valuable feedback! We are delighted to hear that our company was able to meet your expectations and that you found the part you needed for your CPAP machine. We appreciate your business and If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Maine
1 review
0 helpful votes
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Satisfied
June 16, 2024

I found the item I needed very easily and I do not have any complaints.
Thank you for that!

Date of experience: June 6, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Latinka!

Thank you very much for your valuable time and valuable feedback! We are thrilled to hear that you found what you needed and that our company has met your expectations. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Texas
1 review
0 helpful votes
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Up date
June 16, 2024

Once in awhile the system over pressurize and I have to remove it, if not it will start leaking and making noise.

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Very satisfied with 1800cpap
June 15, 2024

They helped get the required perscription from my husband dr for this device. For some reason the insurance company we had didn't cover all of it so instead of paying for it and not getting the supplies we needed we came here so we could own one for him.

Date of experience: June 5, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Jennifer!

Thank you so much for not only your time but also your valuable feedback! We are delighted to hear that you were able to get everything you needed for your husband and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Canada
1 review
0 helpful votes
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New accesories
June 15, 2024

Easy and straight to the point
Agent respectful and helpful

Date of experience: June 5, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Porzia!

Thank you so much for your time and feedback! We are happy to hear that our company has met your expectations and we are here for any of your CPAP needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Texas
1 review
0 helpful votes
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Easy replacement ordering
June 14, 2024

Once I realized which machine I have, it was easy to order my replacement parts. Will use the site in the future for sure

Date of experience: June 4, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Mesha!

Thank you so much for both your valuable time and your valuable feedback! We are delighted to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

California
1 review
0 helpful votes
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I love this mask because it seals the air flow without having to make it really tight and pressing on my chin and under my nose which get uncomfortable. The pressure is distributed really well so much more comfortable than most masks I have experienced, which allows me to sleep.

As for the being a bit too large I remedied that by pressing some cotton into the gap between the two sealing edges which made the inner a bit closer and then all was great. This is to be expected as each face is different so needs to be adapted to. Might not be standard but it works and I am very happy with it.

Great mask.

Date of experience: June 4, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Douglas!

Thank you so much for taking the time to shop with our company and leave valuable feedback! We are estatic to hear that you are loving your mask and that you were able to adapt and make it work well even though it was a little too big. We are also happy to hear that our company has met your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Florida
1 review
0 helpful votes
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Supplies when needed
June 14, 2024
Updated review

I send cpap supplies to my son a long distance away. He always gets them in a timely manner. Thank you!

Date of experience: June 4, 2024
Brady S. — 1800CPAP.COM Rep
10 months ago

Hello Peg!

Thank you so much for your valuable time and valuable feedback! We are thrilled to hear that our company has met your expectations and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com


Professional
September 16, 2022
Previous review

Customer service is very polite, professional & knowledgable.

Date of experience: September 16, 2022