business logo of 1800CPAP.COM

1800CPAP.COMReviews 1,542

4.5

From the business

We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.


1800cpap.com
Maineville, Ohio, United States
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1800CPAP.COM Reviews Summary

1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.

service
40
value
45
shipping
47
returns
12
quality
44
This company does not typically respond to reviews
Florida
1 review
0 helpful votes
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Well Done
June 14, 2024

This transaction transpired as it should (although quite costly), however this review process is onerous and overbearing.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Julian!

Thank you so much for your time and feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Oregon
1 review
0 helpful votes
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CPap parts I needed
June 14, 2024

I have attempted to upgrade my CPap mask to the newer n20, but I can't stand it. It was hard to find n10 masks, but this company came through.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Mikal!

Thank you so much for not only your valuable time but also your feedback! We are happy to hear that our company has met your expectations and that you were able to find an N10 mask. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

North Carolina
1 review
0 helpful votes
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I ordered a mask
June 14, 2024

I got a mask. It came in reasonable time, it wasn't an urgent need, so what can I say? I got what I ordered.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Michael!

Thank you so much for your valuable time and feedback! We are thrilled to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Oklahoma
1 review
0 helpful votes
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Very satisfied
June 14, 2024

I have been very satisfied with the products and service that I have received.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Christopher!

Thank you so much for both your time and feedback! We are happy to hear that you have been very satisifed with our company and that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Colorado
1 review
0 helpful votes
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Had what I needed.
June 14, 2024

Had what I wanted. Shipped quickly and items arrived in good condition.

Date of experience: June 4, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Chuck!

Thank you so much for your time and feedback! We appreciate your business and are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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ALWAYS RELIABLE!
June 13, 2024

I have been using this service for years and everyone I've ever spoken to has been most polite, professional, friendly and helpful. The service is user friendly, and the response is quick. Nobody ever tries to pressure me to buy more than I need, and delivery is always prompt and often sooner than projected. The staff have clearly been well trained, and I thank them for that.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Thomas!

Thank you so much for not only your valuable time but your valuable feedback as well! We are estatic to hear that our company has been able to meet your expectations. We appreciate your continued business with us and our company is here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Virginia
1 review
0 helpful votes
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New Machine
June 13, 2024

This machine is fantastic. It is totally user friendly & soldier proof. I set it up myself. I can talk to anyone on how to set this machine up,

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Edward!

Thank you so much for your valuable time and feedback! We are happy to hear that you are liking your machine and are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Japan
1 review
0 helpful votes
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病院から支給された(レンタル品)のノーズパッドが合わず悩んでいましたが、メーカーサポートに相談しても新品を送ってくるだけで相手にならなかった。このサイトで買い求めるようになってから、気温や周辺の環境(梅雨から夏までの湿度)により鼻周りに汗がたまらない、空気漏れがし難いタイプを選択出来るようになりました。

Date of experience: June 3, 2024
Singapore
1 review
0 helpful votes
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Amazing
June 13, 2024

This is my first purchased from your company.
I am surprised that the whole process is very efficient.
Delivery of air parcel excellent.
Thank you.
Frankie Tan

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Frankie!

Thank you so much for your valuable time and feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Pennsylvania
1 review
0 helpful votes
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Satisfied
June 13, 2024

I was able to order exactly what I wanted at a reasonable price. My order was shipped and delivered promptly.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Aaron!

Thank you so much for your time and your valuable feedback! We are happy to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Ecuador
1 review
0 helpful votes
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Purchase from Ecuador
June 13, 2024

Everything arrived in time while I was in the State for few days. They asked for more information and that concerns me a little bit but the answer of my uploaded information was quickly and efficient. Finally, I got my purchase just in time because my dad needs this machine due to his health condition.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Kevin!

Thank you so much for not only your time but also your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Maryland
1 review
0 helpful votes
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Nice company
June 13, 2024

Great to order and nicely delivered. I like the fact that I didn't have to use the company I had been using since 2007.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Carol!

Thank you so much for both your valuable time and feedback! We are delighted to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Japan
2 reviews
0 helpful votes
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Fantastic International support
June 13, 2024

Ordering CPAP from Japan is quite a hassle, but it is doable with some effort. The staff at 1800cpap.com were fantastic in communicating the problems that might occur upon purchasing from the U.S. They gave me plenty of warning before shipping and offered to cancel the purchase if I felt it would be too difficult. The heads-up was greatly appreciated and proved vital in ensuring I had the proper documentation. Thank you.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Randy!

Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that you were able to get your order and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Ohio
1 review
0 helpful votes
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Wisp
June 13, 2024

Quick response and excellent price. Easy to deal with

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Paul!

Thank you so much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Florida
1 review
0 helpful votes
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Supply order
June 13, 2024

The representative was very helpful in taking my order, but I still haven't received the supplies I ordered.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Quick and no surprises
June 13, 2024

My order was filled quickly and it shipped on time. I will use them again.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello William!

Thank you so much for your time and your valuable feedback! We are thrilled to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

California
1 review
0 helpful votes
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Excellent customer service
June 13, 2024

Excellent customer service and fast delivery of products. Always ready to help with your cpap needs

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello John!

Thank you very much for not only your time but also your feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Massachusetts
1 review
0 helpful votes
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Refund Process
June 13, 2024

I ordered wrong headgear so needed to switch it out. The refund process has been a nightmare. Still waiting on that refund from May 1st. I cannot say I would do business with them again.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Happy
June 13, 2024

I am very happy with mask. I can finally sleep again

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Lucy!

Thank you so very much for your time and your feedback! We are happy to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com

Philippines
1 review
0 helpful votes
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Excellent service & Information
June 13, 2024

Extremely easy to use the 1800CPAP website. Item details were clear & easy to understand. Delivery was faster than most.

Date of experience: June 3, 2024
Brady S. 1800CPAP.COM Rep
10 months ago

Hello Patricia!

Thank you so much for taking the time to leave valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service -1800CPAP.com