We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM has a rating of 4.5 stars from 1,542 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
I have attempted to upgrade my CPap mask to the newer n20, but I can't stand it. It was hard to find n10 masks, but this company came through.
Hello Mikal!
Thank you so much for not only your valuable time but also your feedback! We are happy to hear that our company has met your expectations and that you were able to find an N10 mask. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I got a mask. It came in reasonable time, it wasn't an urgent need, so what can I say? I got what I ordered.
Hello Michael!
Thank you so much for your valuable time and feedback! We are thrilled to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have been very satisfied with the products and service that I have received.
Hello Christopher!
Thank you so much for both your time and feedback! We are happy to hear that you have been very satisifed with our company and that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Had what I wanted. Shipped quickly and items arrived in good condition.
Hello Chuck!
Thank you so much for your time and feedback! We appreciate your business and are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I have been using this service for years and everyone I've ever spoken to has been most polite, professional, friendly and helpful. The service is user friendly, and the response is quick. Nobody ever tries to pressure me to buy more than I need, and delivery is always prompt and often sooner than projected. The staff have clearly been well trained, and I thank them for that.
Hello Thomas!
Thank you so much for not only your valuable time but your valuable feedback as well! We are estatic to hear that our company has been able to meet your expectations. We appreciate your continued business with us and our company is here to support any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
This machine is fantastic. It is totally user friendly & soldier proof. I set it up myself. I can talk to anyone on how to set this machine up,
Hello Edward!
Thank you so much for your valuable time and feedback! We are happy to hear that you are liking your machine and are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
病院から支給された(レンタル品)のノーズパッドが合わず悩んでいましたが、メーカーサポートに相談しても新品を送ってくるだけで相手にならなかった。このサイトで買い求めるようになってから、気温や周辺の環境(梅雨から夏までの湿度)により鼻周りに汗がたまらない、空気漏れがし難いタイプを選択出来るようになりました。
This is my first purchased from your company.
I am surprised that the whole process is very efficient.
Delivery of air parcel excellent.
Thank you.
Frankie Tan
Hello Frankie!
Thank you so much for your valuable time and feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I was able to order exactly what I wanted at a reasonable price. My order was shipped and delivered promptly.
Hello Aaron!
Thank you so much for your time and your valuable feedback! We are happy to hear that we have met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Everything arrived in time while I was in the State for few days. They asked for more information and that concerns me a little bit but the answer of my uploaded information was quickly and efficient. Finally, I got my purchase just in time because my dad needs this machine due to his health condition.
Hello Kevin!
Thank you so much for not only your time but also your valuable feedback! We are thrilled to hear that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Great to order and nicely delivered. I like the fact that I didn't have to use the company I had been using since 2007.
Hello Carol!
Thank you so much for both your valuable time and feedback! We are delighted to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Ordering CPAP from Japan is quite a hassle, but it is doable with some effort. The staff at 1800cpap.com were fantastic in communicating the problems that might occur upon purchasing from the U.S. They gave me plenty of warning before shipping and offered to cancel the purchase if I felt it would be too difficult. The heads-up was greatly appreciated and proved vital in ensuring I had the proper documentation. Thank you.
Hello Randy!
Thank you so much for your valuable time as well as your valuable feedback! We are thrilled to hear that you were able to get your order and that our company was able to meet your expectations. We appreciate your business and are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Quick response and excellent price. Easy to deal with
Hello Paul!
Thank you so much for your time and feedback! We are happy to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
The representative was very helpful in taking my order, but I still haven't received the supplies I ordered.
My order was filled quickly and it shipped on time. I will use them again.
Hello William!
Thank you so much for your time and your valuable feedback! We are thrilled to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Excellent customer service and fast delivery of products. Always ready to help with your cpap needs
Hello John!
Thank you very much for not only your time but also your feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
I ordered wrong headgear so needed to switch it out. The refund process has been a nightmare. Still waiting on that refund from May 1st. I cannot say I would do business with them again.
I am very happy with mask. I can finally sleep again
Hello Lucy!
Thank you so very much for your time and your feedback! We are happy to hear that our company has met your expectations and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Extremely easy to use the 1800CPAP website. Item details were clear & easy to understand. Delivery was faster than most.
Hello Patricia!
Thank you so much for taking the time to leave valuable feedback! We are delighted to hear that our company has met your expectations. We appreciate your business and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com
Answer: Hello Martin. We are a self pay company and therefore do not contract with insurance companies. In some cases, people that purchase products from us can submit a claim to their insurance for reimbursement on their own behalf however we cannot bill Medicare or private insurance. Hope this helps.
Answer: Hello You are able to drop your machine off to our Maineville location Monday through Friday 9am-6pm and Saturday 9am-5pm. Please note that payment will not be issued the same day as the unit must still go through the appropriate inspection process. Please bring all required paperwork.
Answer: Hello, Thank you for your inquiry. In regards to your question, 1800CPAP.com does ship to international destinations. Shipping rates are determined by carrier, weight/dimensions of your order and location of where we are shipping to (determined by postal code). By adding the requested items to your shopping cart and proceeding with checkout, you will be prompted to enter in your shipping information, in which rates and options will be displayed on the second page of the checkout process. Please be aware that often customs will request a letter of medical need before your shipment is released. Any and all other requirements regarding your shipment are at the responsibility of the recipient. 1800CPAP.com does provide the correct GST codes for all shipments however we cannot guarantee if this will allow your shipment to be tax free. In the event that your shipment does require duties and taxes, it is the recipient's responsibility to be aware of, and pay these charges. Failure to do so will result in your shipment being returned to 1800CPAP.com in which the customer will be responsible for return shipping fees. For all other questions, please email products@1800cpap.com.
Answer: Hi Susan In regards to your order, this does indicate you have ordered a nasal mask. If the product is unopened we can do an RMA for you, in which you can exchange this product in for a full face mask (difference costs would apply). If you are interested in getting started with the RMA process please email us directly at products@1800cpap.com. Thank you Stephanie D. Customer Service Manager 1800CPAP.com
Hello Julian!
Thank you so much for your time and feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service -1800CPAP.com