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We are a Direct-to-Consumer CPAP store that offers cost effective options for purchasing your CPAP machines, CPAP masks, and CPAP supplies shipped direct to you. We cut out the "middle man" and pass these great CPAP discounts and savings on to you. We offer a wide selection of the newest ResMed, Respironics, and Fisher & Paykel CPAP products on the market; all backed by manufacturer warranty.
1800CPAP.COM Reviews Summary
1800CPAP.COM has a rating of 4.1 stars from 1,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1800CPAP.COM most frequently mention customer service, fast delivery and timely manner. 1800CPAP.COM ranks 1st among CPAP sites.
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We asked to call before the product was shipped but you did not.
It is a lot quieter than the last one, easier to clean.
It is also my fourth one and it is small
Which I like.
Hello Betsy!
Thank you very much for your valuable time and feedback! We are thrilled to hear that we have met your expectations. We are also glad to hear that your new machine is treating you really well. We are here to assist you with any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Ordering and shipping was smooth and fast. Simple to order. Would be great if the site had more variety of cleaning kits/anti-bacterial CPAP accessories. Would also be great if there were regular offers available. Thanks.
Good prompt delivery. Price in line with what I paid another company previously.
Hello Jeanne!
Thank you so much for your valuable time and your valuable feedback! We are delighted to hear that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
This is so much easier than using the CPAP machine. It does not work if I'm sleeping on my back, what it does do is forces me to wake me up, and I roll onto my side. That slight inconvenience is not ever going to be enough to make me wanna go back to using the CPAP machine!
Hello Marion!
Thank you so much not only for your time but your valuable feedback! We are estatic to hear that you are thoroughly enjoying your product. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
No problem. Talked to a person who answered my question s and helped me make my purchase.
Hello Frank!
Thank you very much for your time and your feedback! We are glad to hear that our company met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Very Satisfied as usual with product and service. Will continue to shop at 1800 cpap.com
Hello Martin!
Thank you so much for your precious time and feedback! We are thrilled to hear that we have met your expectations. We appreciate your continued business with us and are available to assist you with both your current and future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Great as usual. 1800 Cpap.com as been my source of supplies for years and i do appriciate their
Service.
Hello Isaac!
Thank you for your valuable time and feedback! Our company is happy to hear that we have met your expectations and that you had a good experience. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
For the items I purchased shopping the online storefront was easy, pricing was favorable, and shipping was fast.
Hello David!
Thank you for both your time and your feedback! We are happy to hear that your experience with us went well and that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Hello:
As my review says, I got cpap supplies from 1800cpap and the supplies have improved my sleep quality. I've struggled with using cpap for awhile because I move around in my sleep and daily remove my mask, so I miss getting the most quality time out of my cpap. I will be honest and say while my issue is not 100% solved currently, my new products have helped keep my mask on longer and there are more hit and miss days where I get the amount of sleep I'm looking for. I may even have to purchase other products in the future and trial and error test it out. I recently purchased a cpap pillow. At first I didn't think I'd need it or would help me, but was pleasantly surprised. I also purchased cpap mask filters at the suggestion of my doctor. It likewise has been helping with my sleep quality and comfort of using my full face mask. I have made several orders with 1800cpap, and to my satisfaction, each order was sent timely and correctly. I would highly recommend this place to others. I'm thankful they are here to help me as I keep working on improving my health using these cpap products.
Hello Kelly!
Thank you so very much for both your valuable time and feedback! We are thrilled to hear that your sleep quality has improved and that your CPAP pillow that you have purchased has been working out for you. We appreciate your continued business with us and we are here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Not a very good product is not what I expected the fit is horrible even though it says it's right (small) for more like a med. Makes more noise than expected
Love my Bongo - I am trying a medium and they made a note to be sure I had ordered the correct size. Thank you for paying attention.
Hello Rere!
Thank you so much for both your time and feedback! We are delighted to hear that your Bongo has been working out for you and that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out! Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Thank you I don't have 50 characters worth of things to say for a fast delivery, but
The pack was marked M but the nasal prongs were large in both. Thankfully I had an old set I could still use. I did appreciate that correct nasal prongs were sent out without argument
I explained I did not like the new unit and requested the same unit I have. No one ever followed up.
Hello Gene,
Thank you very much for your time and inquiry. We sincerely apologize for the inconvenience you have experienced with your recent order and are readily available to answer any questions or concerns you may have. Please note, that we reviewed our correspondence channels, and unfortunately never received your original inquiry. Please reach out to our support team at 1-800-274-1366 or by email at support@1800CPAP.com for immediate assistance! Again, we sincerely apologize and greatly appreciate your time, patience, and invaluable feedback.
Best regards,
Customer Service - 1800CPAP.com
Received the things not exactly what I ordered.
The person taken the order was not patient
I ordered a mask as I have sensitivity to silicon. My cpap clinic sent to the internet rather than help me. I got a cloth mask which I've used but it still isn't right. It makes a lot of noise and wakes me up. So I either wake up with a runny nose(old one) or I wake up because of the noise(new one). No one has answers.
Seemed like good company to work with. Purchase was not re-turnable if not happy with it. Said it would be used medical equipment. Other company where we made purchase had better return policy. 800CPAP promptly refunded purchase amount...
Something is radically wrong that I have not received info and material to return incorrect materials sent to me
Outstanding from start to finish, and I have absolutely ZERO complaints whatsoever. I would HIGHLY recommend this company to anyone, and I will happily use them again (without hesitation and/or limitation) should a need arise. It's rare that I say this in a review of any establishment, but I am 110% completely satisfied with the care, concern, dedication and support that I received during my BiPap purchase.
Thank you,
- Steve
Hello Steve!
Thank you very much for both your valuable time and your valuable feedback! We are estatic to hear that our company has upheld your expectations. Our company is here for any of your CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
Order and then it's there...best service ever. You guys run circles around ms sleep
Hello James!
Thank you for your valuable time and feedback! We are happy to hear that you are getting great sleep and that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!
Best regards,
Customer Service - 1800CPAP.com
These guy are wonderful. I went to visit my Dr last week and they were a topic of many. There is another company that begins with an m that we talked about. I am all for your company even if you dont accept insurance. I know that you do not lie to your customers and when you ship something its all business not like the other that sits on the order for a week eventually getting to it. Great job caring for your customers, as you guys understand the stress behind using a CPAP machine and dont make the stress worse!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Valued Customer,
Thank you very much for your time and invaluable feedback. We sincerely apologize for any inconvenience you experienced with your ordering process. We apologize that your request was not honored before the shipment of your product(s) and acknowledge and understand your frustration. We hope that you will continue to utilize our services and hope that your future experiences meet the standards you expect and deserve. If you have any questions or concerns, please do not hesitate to contact our customer service specialists by email at support@1800cpap.com, or by phone at 1-800-274-1366. Thank you and have a great day!
Kind regards,
Customer Service
1800CPAP.com