How can I be assured you are a legitimate company? I've heard horror stories of people who ordered online and the product was very inferior or the product never came at all. Where are you located? Where are the dresses made?

asked by San M. on 5/10/15

3 Answers
Thumbnail of user julieg30

Hi San,
Thank you very much for your question.
We are a legal wedding dress factory located in Guangzhou China. We do not only sell online to brides, but also supply dresses to many bridal salons from USA, UK, Australia, German and other European Countries. Many wedding dress dealers come to our factory to discuss business. We are physical not virtual.
For brides who order from us online, we make wedding dresses for them in the same designer quality, and offer them full refund if brides are not satisfied. You can get your dream wedding dress at very favorable price without any worries.
Hope we can serve more and more lovely brides. If you have other questions, please feel free to contact us,
Best regards,
Alan Yang
Wishbridal Co., Ltd.

Helpful  (0)
Thumbnail of user megans30

There is no "full refund if the brides are not satisfied." You must jump through a thousand hoops before they will even consider giving a refund, and even then they will claim the errors are all on your end and will likely not refund your money.

Helpful  (1)
Thumbnail of user nellyv1

At NO Time! Are you given me your full correct address to your main location. The consumer has a right to this information. The stories are all true and when ask to speak to somebody who can specifically deal with the problem. This is this answer you get from your Rep ( We do not deal with your problem) So what can I do?

Helpful  (0)

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