Wish Questions & Answers

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Here’s what consumers have asked with answers from Wish staff and previous consumers.

438 questions answered
15% answered in 1 day
Question:

Do you get you your money back when you ship it back or do you get the item

Answer:

Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.

By eh p.
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Question:

Do the clothes run small? then usa clothing?

Answer:

Im almost 13 and have big thighs and am filled out but i am slim what size what i be for a costume on wish.

By Natalie S.
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Question:

Answer:

I didn't cancel my order, Wish refunded my order there was 19 things that I wanted, Their reason for refunding or canceling my order was because there was one thing that expired. So instead of removing that one thing they canceled and refunded the whole thing, but as I was looking over my bank account there was $95 charge from Wish that I can't find how or where that money went too/

By Robert A.
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Question:

I ordered several yeti cups in different sizes/colors for gifts. are these yeti brand or a knock off? also does the label come in chinese? that would be a little embarrassing for me.

Answer:

Everything on whish is not a fake, however, you do need to research via Google to see if the item is legit. You can also check the store it is coming from. As far as shipping goes, I have never padded more then $3.00. I live in the states. Clothing is another story. The are careful to always say "Korean" sizes. Which is true. Hope this helps you. Thanks Jack

By Jack P.
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Question:

Has anyone ever received and paid for an item they never ordered? i got billed $100 for an item i never ordered and doesn't even show up on my recently viewed history. it's going to cost way to much in shipping to send back

Answer:

You are never gonna be happy. U will WISH U NEVER DEALT WITH THEM IM STILL fighting to get money back months later BOYCOTT WISH EVERYONE

By Red b.
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Question:

Are the prices real? and do you get what you pay for

Answer:

Yup, the price are real. The item you purchase will not be the same in the Wish listing." Goods will not be the same as the sample". The Wish Customer Service Team are USELESS. The can not help at all when you are in trouble.

By Alex L.
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Question:

Are lipsticks from wish safe

Answer:

Wish is the biggest fraud I have been involved with for online purchasing. I will never buy anything from them. They ripped me off of hundreds of dollars. Buyer beware!

By Sande c.
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Question:

I'm a size 6 in jeans and 8 in tops what would the sizing conversion be, yes i read the chart but would like answers from people who have purchased items

Answer:

I would be careful with their clothing. Please read the reviews on whatever you want to buy there. I read some of their clothes are very cheaply sewn. I only bought one shirt from there and was a bit small but the workmanship was good. They also take a long time to ship. I waited almost 2 months. I had problems with them because they took confirmation emails and screenshots so they thought they would get away with it. I emailed them everyday. They also took forever to refund my money. This site has no real customer service number and the one they provide always has their inbox full. Don't believe all those 5 stars reviews either. They are done by employees and watch your credit card. Ppl have reported that there was money missing for charges never made. If u like u can read about this on line under Wish. Com complaints and u will read some surprising things. Good luck!

By Rosi S.
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Question:

Do they steal your money if you put credit card info in? and what can i use to avoid this?

Answer:

Paid for item first of may 2020 and its july and still nothing nor will they refund my money... worst site ever. Dont trust them with credit card number. They are dishonest. And keep putting delivery date off for 21 days. Again and again... told me delivery date was the second and if it does not arrive to contact them for refund... it didnt arrive so i did contact them and instead of refund they gave me a new delivery date... and wish has no phone number for support for any1 to call

By mark p.
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Question:

So is it a bad website to buy presents from?

Answer:

You don't get what they advertise. They won't do refunds unless you pay to send it back. If the shady company deletes their ad they can't prove what you bought. Wish is the main app for a lot of little companies. Most of which are dishonest. It's a gamble. Can take up to 2 mos to get your stuff

By Allison u.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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