Shoedazzle Questions & Answers

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. No, if you place your first order, you won't be immediately charged for the VIP Credit. The month following your enrollment in the VIP membership is when the monthly VIP Credits will begin.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can cancel your VIP membership by reaching out to our Member Services Team via Live Chat or by calling (888) 508-1888. They are available 24 hours a day, seven days a week, to assist you with your concerns.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can keep the VIP membership for as long as you would like. Skipping is always an option to avoid the monthly VIP Credits. Just simply visit the website within the first five days of each month. Go under the "My VIPs" tab, and you will see the skip button there in green. Just press it and answer a few questions until you see a confirmation saying, "You've successfully skipped the month." Then you are good to go. We send out email reminders every first and fifth day of each month so that our members will be reminded to skip. Please be sure to check your spam or junk folder to see if you do not see the email in your inbox. You can also set an alarm or put a note on your calendar to be reminded.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. To locate the skip button, go under the "My VIPs" tab. You will see the skip button there in green. Just press it and answer a few questions until you see a confirmation saying, "You've successfully skipped the month." Then you are good to go.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. The $49.95 charges are converted into VIP Credits that can be used to make purchases. VIP Credits can be used to purchase any single item priced at up to $80, opt for a curated bundle, or select two items. This credit is available for your use when you are ready to make a purchase. If the credit is unused after a year since it was issued to the account, the credit will expire. You can cancel your VIP membership by reaching out to our Member Services Team via Live Chat or by calling (888) 508-1888. They are available 24 hours a day, seven days a week, to assist you with your concerns.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can cancel the VIP membership anytime you want. You may reach out to our Member Services Team via Live Chat or by calling (888) 508-1888 for membership cancellation requests. They are available 24 hours a day, seven days a week, to assist you with your concerns.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. You can follow our basic troubleshooting tips in case you encounter any issues with our website. You can clear your cache and cookies first or try to use a different browser. You may try to use Google Incognito mode to access the website and see if it works. You may reach out to our Member Services Team via Live Chat or by calling (888) 508-1888 if you are still unable to check out so they can help you out. They are available 24 hours a day, seven days a week, to assist you with your concerns.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. The $49.95 charge is converted into a VIP Credit that can only be used to make purchases. VIP Credits can be used to purchase any single item priced at up to $80, opt for a curated bundle, or select two items. This credit is available for your use when you are ready to make a purchase. If the credit is unused after a year since it was issued to the account, the credit will expire.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. If you placed an order with the VIP Introductory Offer, your account is enrolled in the VIP membership. A $49.95 charge will be generated each month if our members are unable to skip the month. The charge will be converted into VIP Credits that can only be used to make purchases on our website. VIP Credits can be used to purchase any single item priced at up to $80, opt for a curated bundle, or select two items. This credit is available for your use when you are ready to make a purchase. If the credit is unused after a year since it was issued to the account, the credit will expire.

Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Our premium pink shipping will take 1-2 business for you to receive your order once it is shipped out.