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It's december 11th, I ORDERED IN NOVEMBER 11TH ! I've been more than pacient, what should I do????? that's more than 40 business days.
asked by MariaDaniela d. on 1/11/15
52 Answers
at least you got your 3$, they told me they will give me 25$ and i am still waiting, it has been over 2 months, they said 7-10 business days!
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I cannot get ahold of them in. I am in the same situation.
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Stay away from them...finally received my order after 5 months...ordered an XL and won't even fit a size 4 friend of mine. By the way....no tags were on the clothing.
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Did you ever receive your order. I am still waiting on mine and I ordered earlier than that! Rrrrrrrrrrrrrrrrrrrrrrrr.
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Their sizing does run in cm but their conversion charts are very inaccurate. I was checking the dimensions on a men's large and when I plugged the cm into their conversion chart the length of the arms in inches came out a 9" long which is absurd for a long sleeve shirt. Beware.
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The phone number is a China number. Send them a message on FB and demand your money back. I ordered some dresses in July 2014 and never got them. They told me to contact the post office to find out where my order was, which they know damn well they never sent. I demanded my money back. They told me they couldn't refund the shipping because they'd already paid it...(side eye). They gave me most of my money back, but not all of it. This place is a big scam. They send out a portion of the orders placed so some people will say "oh yes, this is a great company, I got my order", but don't send all of them and rip people off for their "shipping" costs or just keep all of the money. Try at least get some of it back while you can. But go through FB messages. They're going to be rude and play dumb, but hopefully they get some of your money back.
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And whoever is posting POSITIVE comments for this company is probably an employee of theirs. CRIMINALS !!!
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Q: NO !!!!!! They will steal your identity if you provide that information to them or ANYONE ELSE. Please note THE ONLY PURPOSE OF this website is to reap you off. They will not deliver your items and will make it very hard for you to recover your money - if you ever. Just DO NOT BUY FROM THEM !!!!
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There is nothing you can do. This company is a scam. If you paid via Pay Pal you can contact them and they can help you otherwise I think your out of luck.
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9 months and still waiting. Although they seem to change their minds about whether to refund my money or not. These thieves cost me more money returning items.
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A size 8 is a 39 and a size 9 is a 40, hope this helps!
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If you check out the stock, and I chose one dress to show what I mean, Rosegal, Rosewholesale, Sammydress, Twinkledeals and Dresslily, they all show the same model wearing the same dress, they all seem to originate from the same company in Shenzhen, and they are all having the same reviews, women all over the world must be having the same problem. How do these companies manage to con so many people and still get away with it!!!
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They would only give me TWO DOLLARS refund, and only then if I provided photos to prove the size problem. I did but Sammydress could not locate the photos! So they refused to refund anything at all. Disgusting.
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This is unusual. Expedited delivery is higher than standard delivery. You might confirm this with the supplier
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you may never get it
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If they EVER ship it, I would be EXTREMLY surprised.
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It took me about 3 weeks to receive my order after it was placed. my biggest complaint was with the sizing of the clothes. There Large looks like it would fit a small size 10 and forget anything over a size 14. Since this stuff comes from China, there models that they size from must be very tiny. There extra large would MAYBE fit a small 12.If you or anyone need larger sizes, then stay away from this place, cause it won't happen.
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You pay at check out for the order. If you place a separate order you pay separate shipping. I would not order from them however. I have ordered in the past. The first time the clothes were cute but cheap material. The second time was a mess. I waited over two months for my clothing. I had to get a refund. .
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report them to resellerratings.com i did that and they finally responded back lol i had to go to extreme measures to get a response from customer service but it worked !
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I orderd abot three items this month and after one week the goods were by my door, Iwas pleased with what i received only one dress was too tight but i think it was the make of the design i chose. This is my 3rrd order and I reccomend them. I am surprised you did not get the track number, which you get after paying, can you check if the omoney left your bank, the order may not have gone through.
Thanks
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They do not give refunds (even if they say they do). Take it up with paypal or the place you paid with.
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Darn, not my experience.
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I waited two months before I sent a ticket in. Their Customer Support was very helpful. They reordered it for me after 3 months. I finally got it 4 months after I ordered. I really like what I got. I just put in another order and ordered a size larger than my first order. Their clothes run really small. I still wonder whatever happened to my very first order. It never did arrive, but I had really good luck with their Customer Support.
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YES U CAN
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Be happy your card didn't go through. This is way less frustrating then the wait for your order, the lack of customer service, and the clothing not being what you thought it would be. See if you can find the clothing or accessories elsewhere on the internet.
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They only offer a partial refund, and that is if you are lucky. I returned $57usd of clothing and got nothing back. Paypal contacted them after I made a complaint and they offered me $3.00. They have sonce asked me to withdraw the complaint, but I intend to persue them for my money. Beware !!
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I always communicated by submitting a ticket through their customer support and they responded within 24 hrs. However, please note that their shipping is not the best....it takes very long(like 2 months and more) depending on where you are on the globe. Therefore, I always pay through PayPal, that way I can request a refund....oh, and sammydress is always willing to refund you if things don't work out with your shipment.....prove it for yourself!!!
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I took 2 1/2 months for me receive my oder
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when voyager sends an answer back from sirius
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Im disappointed with somethings on this site as a first time user, but if i say they werent supportive id be lying. They always respond to your queries and try to work it out
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Hey Guys, Was reading some comments. Sorry to hear about so many disappointments, but I started shopping on 'sammydresses a few months ago and it is great. I got all my stuff no disappointments, and it always reaches on time.
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I am sorry to say that you should not order from this company. My large top came to me in about a children's size 10. Cute top, but I couldn't wear it and I usually wear a size 6,8, or sometimes 10 in certain tops. Really, it was impossible to contact people because they send NO packing slip with your order. Terrible business, don't trust them. Sorry.
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The only way that you can get hold of them is to go to the Company's website, I had to do that also, but they are not very cooperative. BYW, have pictures ready, they want to see pictures of the merchandise!!!
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Julie is not correct. There is no extra money to pay for tracking in China via mail..unless you send it DHL which is very VERY expensive.
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Some things are free shipping, jewelry is what I have seen as free shipping. The most I have waged is 2 weeks for my order. Some things are out of stock so you have to wait for restock or pick something else. It's worth a try if you don't need the items right away.
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I paid for a tracking number but because my stuff got shipped in separate packages, they only gave me the first tracking number - I've been waiting 71 days now for a bathing suit that I ordered. Customer service DOES respond quickly but it's the same response each time....be patient, it's on its way, blah blah blah. I will NEVER order again. I was satisfied with the stuff I did get but am irritated that I paid for tracking and not all of my stuff got sent that way....
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Yes, they will respond within 24 hours, but they do nothing that they tell you they are going to do. I ordered Janurary/2015 and I am still waiting. I was told I would get a refund. Still waiting. So will you!
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You can send the ticket but in my case, I never did get my items and they only refund 50%!
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I paid for a tracking # & it doesnt help. Will not even let me log in...
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Send them a customer service ticket. They do respond within 24 hours. They will reship the order after a certain length of time. I had to have that done and received my order pretty quickly. It helps to pay the extra money for a tracking number.
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I'm not sure what the number is but, you can call their customer service and they can help you. I have never had a problem with them and plan on doing more business. I like their stuff and, the quality is good! It takes a little bit of time for the stuff to get to you. If you do order from them pay attention to the sizing, theirs are in cm and their stuff runs small.
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I meant 40 lbs!!!
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merchandise is shoddy and runs really small. I ordered a 3X and what I got would not fit a 10 year old. The seams were coming apart and it did not look like the picture. Do not order from them!!!!!
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Paypal won't do damn thing for you PERIOD. That's why this scammer choose Paypal as their ONLY way to pay your order. I have been waiting for 5+ months...
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YES!! CALL PAYPAL..YOU SHOULD HAVE CONTACTED THEM WITHIN 14 DAYS~~ GOOD LUCK!
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I had same problem and all i could get form them was double talk and lies. eventually though the order did arrive - 2 months late.
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AFTER 20 DAYS PAYPALL CAN'T DO ANYTHING .they finally send me a very small jacket supposed to be lather and is a p/s vinyl
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open a ticket on there site and keep messaging them dont let them say please allow so many days because they have over exceeded that already tell them how long you have waited you will get a response to your ticket then you will be blagged like a few off them will tell you different things best thing to do is message them every single day tell them your not happy and you expect some of a refund they will offer you 10%off orderds dont accept you are entiteled the ammount you paid for yor item or item(S) but they will say they will not refund for the postal cause they say its not them hope that helps
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I ordered my items in may 2014.....still waiting. It's almost been a year. That's not worth the price in my book! You need to start emailing them about not receiving your items now. Because it takes them forever to get your money back. I'm still waiting for mine. I have been emailing them back and forth for months. I wish you good luck. If you want a place to buy cute cheap stuff that is safer, try the wish app! Anytime I have had a problem with one of the stores not sending something, they have taken care of it. Almost everything was within the time they said it would be. They deal with lots if different stores. It's worth it!
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If you really loved your item, you need to be really, really, really patient, I mean, really. 2 or maybe 3 months. But for me it worth the price.
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CALL PAYPAL AND GET YOUR MONEY BACK
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Go up a size. I usually go up 2 sizes cos I'm busty.
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