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Here’s what consumers have asked with answers from LiveCareer staff and previous consumers.
They are very scammy, you cannot cancel your account or subscription of your own accord as when you click on delete account it takes you to their upgrade subscription. By law, they should refund you if you ask as they have a money back guarantee stamp on just about every page of their website. If they refuse to refund you, take the matter up with the Better Business Bureau.
Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Hi Marko, You may cancel you account withing the 14 day trial period. You can contact us thru a direct message with your account number or email you utilize to create your account. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. Also, you have the option of contacting us at 800-652-8430 we are available: Monday-Friday 8am-8pm CST Saturday 8am-5pm CST Sunday 10am-6pm CST. Best Regards, LiveCareer
Hi SHelby: You can cancel your account by contacting us thru a direct message with your account number or email you utilize to create your account. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. Best Regards, LiveCareer
Hi Chiyon: All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto-renewal upon purchase. Best Regards, LiveCareer
Greetings Joanna T, you can cancel your active subscription to the service by going into your account settings and pressing the cancel subscription option that is provided. You can also cancel via email or you also have the option to give us a call on 888-816-0576 and we can assist you in the cancellation of the active subscription.
We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings as well if you leave us a review or send us a private message we will assist you as well.
We do offer the 14 days access and if you cancel it during the 14 days it would not auto enroll into a monthly service. That's why we have many different ways to cancel the subscription. So the answer for your question is that you will only be charge the initial fee.
