Instacart Questions & Answers

No instacart does not come with an hourly guarantee if you receive no orders during the time you work you will not be compensated for your time.

I have no idea but I did get a partial refund. I have no idea if you can get a full refund or not. But I planned it call tomorrow and find out

There is a number to call in the help section. I've never had to wait for a real person to answer the phone. They're always very quick and helpful. They'll do pretty much whatever you want.

They took $99 without my knowledge and told me it was in the "fine print". He told me this happens to a lot of people. But the guy did immediately refund the money but it might take 3 days. The shoppers have been great but this is not the first time I had issues with the company. They charged me TWICE and I had to fight to get a refund. SHODDY WAY TO DO BUSINESS!

Your driver and shopper have no info on how much instacart charges you and cannot get you any cash back. Thats what banks are for.

Not very friendly Company. We went to the interview all the way to the chicago loop a 45 mi minute drive and a young male from Arab countries ask if he could charge his phone. Instacart male employee said "you should have come with a fully charged phone" well yes excerpt that we were using our phones to drive to chicago and that used the battery. Instacart eliminated this Arab young male. Which was nice and kind. Not cut through like some of the shoppers I have meet so far. Ugggg