First of all, instacart charged me TWICE. Plus they never said up front that they hold an extra 15%. So I had no money to live on. I had to fight to get money refunded. Then I discovered that they have charged me $99 for an instacart membership, which I never heard of and did not authorize. I called and found that it is in the small teeny print that they will charge my account. I asked if other people have this problem ad he said all the time. BTW the shopper was very good. It's the company that SUCKS! RIP-OFF ARTISTS!