Dear Christian k.,

Greetings from HotelTravel.com!

HotelTravel.com's rates will include all federal and state/provincial taxes as well as service charges. Some hotels may charge a resort fee, city tax or other fee upon arrival which they will not allow us to include in the rates. All information on this will be noted in the 'Conditions, Tax & More' section on our website. However, after clicking 'Book Now', the price which is displayed is the price HotelTravel.com will charge your Credit Card/PayPal account.

We are located in Phuket, Thailand thus we encourage you to check your Credit Card's terms and conditions relating to transactions with regards to international transaction fees should they apply.

Once you have confirmed your booking and received the voucher, please kindly reply to that email requesting the hotel's internal confirmation number. We will then work with our local agent to forward your booking details to the hotel urgently, and we'll then reply with the hotel's internal confirmation number which you can use to crosscheck your booking directly with the hotel.

We hope we have been able to address you questions, however should you require any further clarification or assistance please kindly contact our Customer Service department via the Contact Us page on our website.

Best regards,

The HotelTravel.com Team