asked by
on 10/28/15Hello Momo,
Unfortunately when you'd like to cancel the booking so close to arrival day, we cannot refund you the money. In this case we have to follow our suppliers policy. It's possible to cancel and get refund when you would cancel up to 7 days before the stay, however the cancellation fee applies.
Let me know if you have any questions.
Kind regards,
Paula
The Hoteling Team