I booked through your website. You sent me an email confirming that my room has been reserved. I called the hotel mentioning 7426780A a Booking Ref. # you provided in my email but the hotel confirmed that there is not reservation in my name at their hotel. Are you just scamming people?

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I booked through your website. You sent me an email confirming that my room has been reserved. I called the hotel mentioning 7426780A a Booking Ref. # you provided in my email but the hotel confirmed that there is not reservation in my name at their hotel. Are you just scamming people?

asked by Wanda J. on 10/10/15

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Hoteling T. [Hoteling Rep] · Answer 1 · 2015-10-12T08:07Z

Hoteling T. [Hoteling Rep]

on 10/12/15

A: Hello Wanda,

I'm truly sorry to hear that you feel this way. I've checked that for you and I see that your booking is confirmed and we've sent a confirmation to our supplier. Sometimes it may take a few days to send your booking details to hotel, however I've called and consultant confirmed me that they already have your reservation.
Also I'd kindly advise you to delete your booking ref from public view because of security reasons. Thank you in advance.

I'm sorry for any inconvenience and I wish you a relaxing getaway.

Kind regards,
The Hoteling Team

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