Booking reference Number 7414436.

Booked for 2 adults & 2 Children incl breakfast. I have contacted the resort & they state that booking is for 2 adults & 1 child, no extra bed & breakfast only for 1 child.
They have asked for me to contact you. Please email me on mkassey@tpg.com.au to advise what is going on.

Thank you

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Booking reference Number 7414436.

Booked for 2 adults & 2 Children incl breakfast. I have contacted the resort & they state that booking is for 2 adults & 1 child, no extra bed & breakfast only for 1 child.
They have asked for me to contact you. Please email me on mkassey@tpg.com.au to advise what is going on.

Thank you

asked by Marisha K. on 10/9/15

1 Answer

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Hoteling T. [Hoteling Rep] · Answer 1 · 2015-10-12T08:10Z

Hoteling T. [Hoteling Rep]

on 10/12/15

Hello Marisha,

Thank you for bringing this to my attention. I've taken a look into your booking and I see that in our system everything is correct. I've called to your supplier to double check your reservation and agent confirmed for me that your booking was made for two adults and two child. I've also asked to resent a booking confirmation to the hotel staff, so I hope everything is cleared up for you. Also, I'd like to kindly advise you to delete your booking ref from public view because of security reasons. Many thanks in advance. If you need a hand with anything, don't hesitate to be in touch.

Best regards,
The Hoteling Team

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