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WHO IS GETAROOM and why did I receive a receipt from them??
asked by Liz D. on 1/9/16
3 Answers
They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
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I booked a room in Toronto through them well in advance (via another website) and then after reading all the negative reviews, called the hotel just to confirm my reservation. They assured me that the reservation went through. I was really surprised and upset that Get A Room had immediately charged my card for the entire amount. Just because of that and all the negative remarks, I doubt I will make reservations through them ever again, even though once we arrived we had a room and no problems.
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Report them to the Better Business Bureau. This company is clearly a scam and if the BBB receives enough complaints, they will investigate.
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