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WHO IS GETAROOM and why did I receive a receipt from them??

asked by Liz D. on 1/9/16

9 Answers
Report them to the Better Business Bureau. This company is clearly a scam and if the BBB receives enough complaints, they will investigate.
Helpful (1)
They are a site attached to Trip Advisor---- if you see them on screen while trying to book a room-- hit cancel. I'm out over $150 because of their fraudulent cancellation policy.
Helpful (1)
Fraud. Misleading third party agents for hotel bookings which charge you a huge amount of tax
Helpful (0)
Stop complaining!!!
This scam is international and Trip Adviser is à Third parties of the criminal offenses représenting millions of dollars...
This is à U.S. Business and we have to join ourselves in a collective pursuit in U.S. Criminal Court of Justice...
Reporting to Business Bureau means nothing for them...
My name Jocelyn
Québec, Canada
Go for it....
Helpful (0)
I thought I was booking a room directly with a hotel. AFTER I hit submit with my credit card information, it came up almost double the amount. I IMMEDIATELY cancelled, but they are refusing to refund the amount. My credit card company said they are smart and are fighting every single dispute like mine. Just filed a complaint with the BBB and Federal Trade Commission. ANYONE in the same boat please do the same to get them shut down and save the next person!
Charge is from: CCI*Hotel Res 800-468-3578 TX. They also show up as
Here are the links you need:
Helpful (0)
It was the old bait and switch. Corrupt. I'm doing a chargeback.
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I got this email from them:We have created a hotel reservation ticket inquiry on your behalf. To add additional comments, reply to this email or click the link below:

I've never heard of them. That link asks for a login. I have no login with them. Their telephone number never connects to a person.
Helpful (0)
A 3rd Party website booking service that: (1) charges excessive fees on top of the quoted room rate, that are also not disclosed to the consumer until after you make a reservation; (2) has a no cancellation policy; (3) uses hotel chain logos (sometimes for the wrong hotel) that make you feel that you are on the hotel chain website rather than the GetaRoom website.
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I booked a room in Toronto through them well in advance (via another website) and then after reading all the negative reviews, called the hotel just to confirm my reservation. They assured me that the reservation went through. I was really surprised and upset that Get A Room had immediately charged my card for the entire amount. Just because of that and all the negative remarks, I doubt I will make reservations through them ever again, even though once we arrived we had a room and no problems.
Helpful (0)

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