EricDress FAQ | Sitejabber

Question:

If i order a dress today, choose the expedited shipping, live in arizona (united states) when will i get my dress? If i order a dress today, choose the expedited shipping, live in arizona (united states) when will i get my dress?

Answer:

Hi, dear Tori, Thanks for your question here. The expedited shipping to your country would be around 3-5 days. Please note that you could see the processing time for the items you want to order and the total time would be processing time plus shipping time. Hope this would be helpful for you. Any other questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress

By ericdress e., over a year old

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Question:

Hi goodmorning Hi goodmorning

Answer:

Hi, We are located in China and we have branches in the US and European countries. Also, we have a huge amount of fans all over the world and if you still have other questions, please feel free to let me know at reviews@ericdress.com. Have a nice day.

By ericdress e., over a year old

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Question:

Hi, can i know my order status with number 529054? i couldn't trace it on the website. thanks appreciate your quick response. i already sent an email to ericdress service but no reply! Hi, can i know my order status with number 529054? i couldn't trace it on the website. thanks appreciate your quick response. i already sent an email to ericdress service but no reply!

Answer:

Dear Nancy, Thanks for your question here. You could see that the processing time of all items you ordered are 3-7 days on our site and your order is under processing now. Once we shipped your order, we would inform you the tracking number with the tracking site, you could track your order on the link we gave you. Hope that you could understand. As this is the busy time, we could reply your mail within 24 hours and also, please email us by your registered mail address. Thanks. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team

By ericdress e., over a year old

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Question:

Wedding gowns will make you happy or sad !! i am curious to see if they are made with same quality and wokrmanship as in the u s and canada designers with a lot of boning and structure in the body of the gowns as well as 3-4 layers under top skirt and two layers of stiff tuill Wedding gowns will make you happy or sad !! i am curious to see if they are made with same quality and wokrmanship as in the u s and canada designers with a lot of boning and structure in the body of the gowns as well as 3-4 layers under top skirt and two layers of stiff tuill

Answer:

Hi, Thanks for your question here. As you could see that we have lots of customers all over the world and they all speak highly of us. Usually, the dress will be same with the description of the dress on our website. And you could check the description of the dress. Any other questions, please also feel free to let me know at reviews@ericdress.com. Have a nice day.

By ericdress e., over a year old

Question:

Hi, this is the first time i buy clothes at ericdress so i am not sure about the size, despite having checked the size chart. i would like to have confirmation that i can return items delivered to the netherlands in europe, if they turn up too small or too big. thank you Hi, this is the first time i buy clothes at ericdress so i am not sure about the size, despite having checked the size chart. i would like to have confirmation that i can return items delivered to the netherlands in europe, if they turn up too small or too big. thank you

Answer:

Hi, dear Manuela, Thanks for your question here. So sorry to tell you that we don't have company in Netherlands and you would be need to return to China. Any other questions, please feel free to let us know at reviews@ericdress.com. Have a nice day. Ericdress

By ericdress e., over a year old

Question:

I tried to order a dress and the payment didn't go through, i did this twice, i won't be charged twice will i? ithe tip said it needed bank conformation? I tried to order a dress and the payment didn't go through, i did this twice, i won't be charged twice will i? ithe tip said it needed bank conformation?

Answer:

Dear Kortney, Thanks for your question here and so sorry to hear that you had some problems when you were placing your order. If you paid successfully, our system would send you an email to let you know. If you couldn't pay for your order, could you please kindly clean your cookies or change another browser to try again? Please don't worry about it. Any other questions, please feel free to let us know at reviews@ericdress.com. Have a nice day. Ericdress

By ericdress e., over a year old

Question:

Hi, i ordered three items from your company since 10th of june 2015 and based on your saying it should arrive between 5 to 8 days. it means my order should arrive at 18th 2015 of june at maximum days. i haven't received anything tell now and i become worry if my order have been sent or not. please, could you make sure where is my order, and why it be so delay. thanks,

Answer:

Dear Diman, Thanks for your question here. We are so sorry for this unhappy shopping experience happened on u. Could u please let me know your order number or the email address that you registered on our site? We will solve the question for you.If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team

By ericdress e., over a year old

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Question:

Does this service provider sells good quality products? i see a few reviews complaining about quality Does this service provider sells good quality products? i see a few reviews complaining about quality

Answer:

Dear Bev, Thanks for your question here. We have so many customers around the world and we are a company with good reputation. Also. You can see that we have the most favorable price than other stores. If you have any questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com and it would be my pleasure to assist you. Have a nice day. Best regards, Ericdress Team

By ericdress e., over a year old

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Question:

How do i return an item? How do i return an item?

Answer:

Hi, Sherri, Thanks for your questions. For the return, please kindly contact our service department at service@ericdress.com or reviews@ericdress.com. Thank you. Ericdress

By ericdress e., over a year old

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Question:

Can i get my purchase by tuesday Can i get my purchase by tuesday

Answer:

Dear friend, Thanks for your question, Normally, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team

By ericdress e., over a year old

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EricDress Questions & Answers

If i order a dress today, choose the expedited shipping, live in arizona (united states) when will i get my dress? If i order a dress today, choose the expedited shipping, live in arizona (united states) when will i get my dress?

Hi goodmorning Hi goodmorning

Does this service provider sells good quality products? i see a few reviews complaining about quality Does this service provider sells good quality products? i see a few reviews complaining about quality

How do i return an item? How do i return an item?

Can i get my purchase by tuesday Can i get my purchase by tuesday

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