Dear Bev,
Thanks for your question here.
We have so many customers around the world and we are a company with good reputation. Also. You can see that we have the most favorable price than other stores. If you have any questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com and it would be my pleasure to assist you.
Have a nice day.
Best regards,
Ericdress Team

Save yourself a huge headache! Customer service is terrible, and the few items I did receive (jewelry) were of extremely low quality.

As stated by many persons, I highly recommend that you stay away from this company, while the products look good in pictures they are in fact very flimsy material, poorly sewn, and poorly sized. There is no consistency in the sizing, even when you order according to their sizing chart, the product is either too small or too large. To send items back to China is extremely expensive, communication is poor, and the refund process is painfully slow. They will try to get you to accept only partial payments or suggest that you pick a replacement item. Please do yourself a favour and avoid this company.

Don't even go there!

Horrible quality and deceiving customer services. Nothing that I bought was worth it.

Their quality is terrible... Workmanship is appalling (sewing pockets in backwards) and sizing in China is so much smaller than US standards. Highly advise staying away from this company.

It's not a good site to order from. I ordered my purse way in July and it's almost September and everytime they tell me it's not in stock and to find something for the same price and then their out of that to so I'm just bought to try to get my money back

Eric dress quality is a minus 10 on a 10 point scale. I ordered five items. One had raw edges instead of a hem. The dye came off on my hands when I took two out of the cellophane packing. The fabric and finishing on all of the items was awful. Then try to return the items. They are in China, and say the only way is to pay return postage, return items in original packaging etc. AVOID ordering from them. I cannot believe the positive reviews given my experience with all 5 items.

My coat thatbi got werent bad actually i love the coat just so small

I purchased a dress and it was great... only wish the inside lining was thicker; I have to double up on slips so my garments wont show... otherwise, great dress!

The quality us nothing like in the pictures. Its really bad... the cloth is cheap and the stitching has a bad finish. I hated shopping frm them. And they also delievered my shipping 1.5 month late.