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Borderfree Questions & Answers

298 reviews
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Here’s what consumers have asked with answers from Borderfree staff and previous consumers.

14 questions answered
0% answered in 1 day
Question:

For 2 weeks i am waiting for my neck-tie,which was paid by visa. prof.dr.antgal visegrady pecs,hungary tracking no.:rrd010656801785249

Question:

Why didn't you affiliate paypal for the payment instead of asking credit card?

Answer:

I PAY WITH PAY PAL BUT THEY DIDN'T MANAGE GOOD THIS PROBLEM. THEIR SYSTEM IS FULL OF GAPS THAT ALLOWS THE SELLERS TO EXPLOIT THE SITUATION. IN THIS CASE THE SELLER SEND ME THE LABEL FOR RETURN AND PAY PAL TOLD ME TO RETURN THE PRODUCT. AFTER PAY PAL TOLD ME THAT THE SELLER ADDRESS THAT THEY HAVE IN THEIR SYSTEM IS DIFFERENT FROM THAT OF THE LABEL

By cristina p.
Question:

Why didn't you affiliate paypal for the payment?

Answer:

It has a paypal link but it always says site error so you have to use the visa card bit instead... oddly enough if they want money from you they bill you via paypal. I assume it is so we cannot put in for a refund or go through the resolution centre when they mess up!

By Melloney S.
Question:

I pursued 4 shirts 4 days ago and still have not got an email stating the shipping status or tracking and yet you already have taken my money does it really take 4 days to complete an order?

Question:

I paid for dhl express 4-9 day shipping, purchased shoes from nordstrom friday night sep 2 and it is wednesday sep 7 now with no updates on tracking. it hasn't been shipped out yet and i need them by the 16th. should i be looking for other shoes? or will i get them in time? worried after reading these other reviews

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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